APAC Customer Support Team Lead – Remote in Sydney

APAC Customer Support Team Lead – Remote in Sydney

Sydney Full-Time 56700 - 69300 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a remote team to provide top-notch customer support for hospitality operators.
  • Company: Join DoorDash, a leading platform in the food delivery industry.
  • Benefits: Enjoy flexible remote work, competitive pay, and opportunities for growth.
  • Other info: Be part of a dynamic team focused on collaboration and excellence.
  • Why this job: Make a real difference by enhancing customer experiences in the APAC region.
  • Qualifications: 3+ years in technical customer support and strong coaching skills required.

The predicted salary is between 56700 - 69300 $ per year.

Door Dash is seeking a Team Lead, Customer Support for the APAC region.

This role will oversee day-to-day operations of the remote APAC support team, coach representatives, and ensure fast, empathetic assistance to hospitality operators using our platform.

You will drive performance, quality, and collaboration with cross-functional teams.

You have 3+ years in technical customer support (Saa S a plus), strong coaching abilities, and a passion for delivering an outstanding customer experience.

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APAC Customer Support Team Lead – Remote in Sydney employer: DoorDash, Inc.

At DoorDash, we pride ourselves on being a dynamic and inclusive employer that fosters a culture of leadership, innovation, and continuous learning. As an Enterprise Account Manager in the vibrant Australian market, you'll enjoy competitive compensation, comprehensive health benefits, and the chance to make a real impact by building strong relationships with top restaurant brands. Join us in our mission to empower local economies while growing your career in a supportive environment that values diverse perspectives and encourages personal development.

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Contact Details:

DoorDash, Inc. Recruitment Team

We think you need these skills to ace APAC Customer Support Team Lead – Remote in Sydney

Team Leadership
Coaching Skills
Customer Support
Technical Support
SaaS Knowledge
Performance Management
Quality Assurance