APAC Customer Support Team Lead – Remote in Brisbane

APAC Customer Support Team Lead – Remote in Brisbane

Brisbane Full-Time 56250 - 68750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the APAC Customer Support team and ensure top-notch service for hospitality partners.
  • Company: Join DoorDash, a leading food delivery service with a focus on customer satisfaction.
  • Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for personal growth.
  • Other info: Be part of a dynamic team that values innovation and continuous improvement.
  • Why this job: Make a real difference by mentoring teammates and enhancing customer experiences.
  • Qualifications: Experience in customer support and strong leadership skills are essential.

The predicted salary is between 56250 - 68750 $ per year.

Door Dash, Inc. in Brisbane is seeking a Team Lead, Customer Support to guide the APAC support team, ensuring fast, empathetic assistance for hospitality operators and partners.

You’ll oversee day-to-day operations and mentor your teammates to grow their skills and service quality.

As a player-coach, you’ll jump in to support customers when needed, monitor key metrics, deliver coaching, and drive continuous improvement.

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APAC Customer Support Team Lead – Remote in Brisbane employer: DoorDash, Inc.

At DoorDash, we pride ourselves on being a dynamic and inclusive employer that fosters a culture of leadership, innovation, and continuous learning. As an Enterprise Account Manager in the vibrant Australian market, you'll enjoy competitive compensation, comprehensive health benefits, and the chance to make a real impact by building strong relationships with top restaurant brands. Join us in our mission to empower local economies while growing your career in a supportive environment that values diverse perspectives and encourages personal development.

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Contact Details:

DoorDash, Inc. Recruitment Team

We think you need these skills to ace APAC Customer Support Team Lead – Remote in Brisbane

Leadership Skills
Customer Support
Mentoring
Operational Oversight
Coaching
Empathy
Performance Monitoring