At a Glance
- Tasks: Deliver exceptional customer service and build strong relationships with members.
- Company: Join the vibrant team at Dooleys Lidcombe Catholic Club.
- Benefits: Enjoy on-site parking, daily meal allowance, and discounted gym membership.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Be part of a growing organisation that values your development and offers mentorship.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 19.8 - 24.2 $ per hour.
- Dooleys Lidcombe Catholic Club – Lidcombe NSW
- 21h ago , from Dooleys Lidcombe Catholic Club
Are you passionate about providing exceptional customer service and building meaningful relationships?
Do you thrive in a fast-paced environment where quick thinking is essential?
If so, we invite you to apply for the position of Loyalty Host at The DOOLEYS Group.
Key Responsibilities
- Provide outstanding customer service and build strong rapport with our members.
- Understand and anticipate customer needs to ensure consistent satisfaction.
- Show cultural sensitivity and foster meaningful connections with diverse customers.
- Work flexible shifts, including afternoons, evenings, weekends, and public holidays.
To be considered for this role, you must possess the following
- Extensive customer service experience, preferably within a club, hospitality, gaming or membership environment.
- Proven experience leading, mentoring and motivating a team.
- Demonstrated ability to build and maintain strong relationships with members and customers.
- Exceptional interpersonal and communication skills, with the confidence to proactively engage with members.
- Experience managing difficult customer situations calmly and professionally.
- Strong sales, promotional and member engagement skills.
- Proficiency in either Mandarin, Cantonese, Vietnameseor Korean (highly desirable).
- Current RSA and RCG certifications.
- Flexibility to work a variety of rostered shifts, including evenings, weekends and public holidays.
What We Offer
As a valued employee, you will receive
- On-site parking
- One-on-one development, support, mentorship, and coaching.
- Daily meal allowance.
- 17.5% annual leave loading.
- Provided uniform.
- Discounted membership at DOOLEYS Health and Fitness.
This is an excellent opportunity for an experienced and proactive individual to join a growing organization that is committed to developing its people.
• What qualities do you believe are essential for a successful host?
- Can you describe an instance where you demonstrated leadership skills and the impact it had on your team or project.
- #J-18808-Ljbffr
Loyalty Host in Sydney employer: Dooleys Lidcombe Catholic Club
Dooleys Lidcombe Catholic Club is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Business Technology Analyst to thrive. With a strong focus on employee growth and development, the club offers opportunities to engage in meaningful projects that drive digital transformation and enhance operational efficiency. Located in Lidcombe, NSW, employees benefit from a supportive environment that values teamwork and encourages the responsible adoption of emerging technologies.
Contact Details:
Dooleys Lidcombe Catholic Club Recruitment Team
