Customer Service Attendant in Sydney

Customer Service Attendant in Sydney

Sydney Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Deliver exceptional service in Gaming and Food & Beverage areas while engaging with members and guests.
  • Company: Join the vibrant DOOLEYS Group, known for its energetic hospitality culture.
  • Benefits: Enjoy discounted meals, on-site parking, birthday leave, and ongoing training opportunities.
  • Other info: Flexible shifts available; perfect for those looking to grow in hospitality.
  • Why this job: Be part of a dynamic team creating memorable experiences in a fast-paced environment.
  • Qualifications: Experience in Gaming roles and a customer-first mindset are essential.

The predicted salary is between 47250 - 57750 $ per year.

Dooleys Lidcombe Catholic Club – Lidcombe NSW

Do you thrive in a fast-paced, high-energy environment where attention to detail and compliance are key? Do you take pride in creating a safe, welcoming and engaging Gaming experience for members and guests? If that’s a yes– we’d love to hear from you!

The DOOLEYS Group operates two vibrant Clubs in Lidcombe and Regents Park, along with DOOLEYS Health + Fitness, and we are currently seeking enthusiastic, service-driven professionals with Gaming experience to join our team as Full-Time Customer Service Attendants (CSA).

About the Role

  • Warmly greeting members and guests and building rapport across diverse cultural backgrounds
  • Delivering exceptional service across Gaming and Food & Beverage areas
  • Operating and monitoring gaming machines in line with compliance requirements
  • Assisting patrons in the Gaming area, including machine payouts and general enquiries
  • Preparing and serving beverages in accordance with RSA requirements
  • Operating cashier tills and handling transactions accurately
  • Maintaining high standards of presentation, cleanliness and compliance
  • Ensuring adherence to operational procedures and responsible service standards

About You

  • Previous experience in a Gaming role within a club, pub or similar venue (essential)
  • A strong understanding of Gaming compliance and responsible gambling practices
  • A customer-first mindset and passion for service excellence
  • Excellent communication and interpersonal skills
  • The ability to work collaboratively in a team environment
  • A positive, professional and friendly attitude
  • The flexibility to work a rotating roster across days, evenings, overnight shifts, weekends and public holidays
  • A current RSA and RCG is required.

Why Join the DOOLEYS Group?

  • On-site parking
  • Discounted meals
  • Discounted membership at DOOLEYS Health + Fitness
  • Birthday leave
  • Paid community leave
  • Ongoing training and development opportunities
  • A supportive team environment where your contribution is recognised

Our Values

At The DOOLEYS Group, we are guided by our core values: Courage | Respect | Professionalism | Integrity | Humility

If you are passionate about hospitality and ready to grow your career in a supportive and energetic environment, we would love to hear from you.

Customer Service Attendant in Sydney employer: Dooleys Lidcombe Catholic Club

Dooleys Lidcombe Catholic Club is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Business Technology Analyst to thrive. With a strong focus on employee growth and development, the club offers opportunities to engage in meaningful projects that drive digital transformation and enhance operational efficiency. Located in Lidcombe, NSW, employees benefit from a supportive environment that values teamwork and encourages the responsible adoption of emerging technologies.

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Contact Details:

Dooleys Lidcombe Catholic Club Recruitment Team

We think you need these skills to ace Customer Service Attendant in Sydney

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Flexibility