- Provide daily operational support to the operational team.
- Check and follow up on deposits, withdrawals, account opening and other client-related issues.
- Coordinate with internal departments to resolve operational requests.
- Participate in cross-department rotation to understand operational processes.
Requirements
- Customer service, operations support experience in Financial Services market.
- Strong service mindset and communication skills.
- Responsible, detail-oriented and able to work under pressure.
- Proficient in English and Mandarin
- PR or citizen or holder of a valid working visa
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Client Experience & Operations Executive in Sydney employer: Doo Group
Doo Group is an exceptional employer located in the vibrant suburb of Willoughby, NSW, offering a dynamic work culture that fosters creativity and collaboration. Employees benefit from comprehensive training programs and opportunities for professional growth, ensuring that you can advance your career while working alongside industry experts in the fast-paced forex market. With a commitment to innovation and excellence, Doo Group provides a supportive environment where your contributions are valued and recognised.
