The Belmont Hotel is seeking a Full Time Bottle Shop Manager to lead our drive-through bottle shop. This is a hands-on leadership role suited to someone who enjoys delivering exceptional customer service, maintaining high retail standards and driving sales while leading from the front.
About the Role
As Bottle Shop Manager, you'll be responsible for the day-to-day operation of the bottle shop, ensuring it is well presented, fully stocked and delivering a fast, friendly customer experience. You'll work closely with the hotel management team while leading and supporting your own team.
Key Responsibilities
- Managing the daily operations of the bottle shop
- Inventory management, stock ordering, and supplier liaison
- Delivering agreed margin and sales targets
- Leading, coaching and developing the bottle shop team
- Delivering exceptional customer service
- Stock ordering, receiving and inventory management
- Maintaining merchandising standards and promotional displays
- Ensuring RSA and liquor licensing compliance at all times
- Cash handling, end-of-day reconciliation and reporting
- Driving sales through product knowledge and customer engagement
- Maintain compliance with all legislative requirementsMaintain a clean, safe and organised workplace
About You
We're looking for someone who:
- Has experience in liquor retail management
- Holds a current NSW RSA Competency Card
- Is organised, reliable and takes pride in their work
- Leads by example and enjoys motivating a team
- Has strong communication and customer service skills
- Is confident with stock control and point-of-sale systems
- Is flexible to work evenings, weekends and public holidays as required
Full Time Bottle Shop Manager in Newcastle employer: Don Hodge Group
Join the Don Hodge Group as a Venue Operations Manager at Lake Macquarie Tavern, where you'll thrive in a supportive and dynamic work environment. With a strong focus on employee growth, competitive salary packages, and a culture that champions great service, this family-owned hospitality group offers you the chance to make a meaningful impact while developing your career in a vibrant local pub setting. Enjoy the benefits of ongoing mentoring, a weekly food and beverage allowance, and the opportunity to lead a passionate team through exciting growth phases.
