Quality & Compliance Improvement Lead

Quality & Compliance Improvement Lead

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead quality audits and drive continuous improvement in client care services.
  • Company: Domestic Violence Action Centre, dedicated to making a difference.
  • Benefits: Supportive work environment with opportunities for professional growth.
  • Other info: Join a passionate team committed to social change.
  • Why this job: Make a real impact on client care and service quality.
  • Qualifications: Experience in quality assurance and compliance management.

The predicted salary is between 62100 - 75900 $ per year.

Domestic Violence Action Centre invites applications for a Quality and Continuous Improvement Officer.

This role sits in the Business Services team and drives quality, compliance, and continuous improvement across services.

You will lead internal audits, track compliance, handle feedback, and support CAPA and policy development to ensure client care standards are met.

You will work with frontline teams to translate data into actionable improvements, contributing to risk management and service

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Quality & Compliance Improvement Lead employer: Domestic Violence Action Centre Inc

At the Domestic Violence Action Centre in Ipswich QLD, we pride ourselves on being an excellent employer that champions a supportive and culturally safe workplace for Aboriginal and Torres Strait Islander individuals. Our commitment to professional development ensures that you will have access to ongoing training and career growth opportunities, while our salary packaging benefits enhance your financial wellbeing. Join us to make a meaningful impact in the lives of those affected by domestic and family violence, all within a diverse and inclusive environment.

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Contact Details:

Domestic Violence Action Centre Inc Recruitment Team

We think you need these skills to ace Quality & Compliance Improvement Lead

Quality Assurance
Compliance Management
Continuous Improvement
Internal Audits
Feedback Handling
CAPA (Corrective and Preventive Action)
Policy Development