At a Glance
- Tasks: Support real estate clients with tech solutions and deliver engaging product demos.
- Company: Join Domain, a leading property tech marketplace under CoStar Group.
- Benefits: Enjoy flexible hybrid work, competitive commission, and career growth opportunities.
- Other info: Inclusive workplace culture that values diversity and supports all backgrounds.
- Why this job: Make a real impact in the real estate industry while developing your skills.
- Qualifications: Sales experience in real estate and strong account management skills required.
The predicted salary is between 47250 - 57750 $ per year.
Join to apply for the Customer Solutions Specialist role at Domain. Digital Solutions for Real Estate agency clients. Hybrid working, attractive commission and career growth.
About the Role
As a Solutions & Implementations Specialist and under the wing of an experienced Solutions Leader, you will be a go-to expert for our Agent Solutions product suite - helping our sales teams articulate value, sell more and retain our Real Estate Agency customers across an assigned region. You will support with product demos to help clients get maximum value out of our tech solutions and further embed Domain as an essential partner to their business functions.
Why Join Us
- Our much-loved approach to flexible hybrid working;
- Mentoring and leadership programs, with access to Learning & Development tools;
- First rate parental leave and support for working parents;
- Regular social events including our famous Innovation Days.
In a typical day you can expect to:
- Partner closely with our Agency Sales Teams to create and deliver sales pitches that articulate value to customers, and support with technical expertise throughout the sales journey.
- Provide product demos and training webinars to explain benefits and ensure that solutions are well-integrated into our client's businesses.
- Facilitate the sharing of client feedback to Sales, Marketing and Product teams to understand opportunities for product improvements.
- Support conversations at the time of contract renewal to ensure that valuable clients are retained and continue to get the most value out of the solutions.
- Attend sales meetings and corporate roadshows.
- Continually provide insights on market conditions such as competitor activity, as well as potential barriers and opportunities.
- Expand your knowledge to become an industry expert within the Real Estate tech solutions space.
Company Overview
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
About Domain:
Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology.
Our Ideal Person:
ESSENTIALS:
- Strong account management experience.
- A sales background working in (or with) the Real Estate industry.
- Experience with new business development.
- Comfortable being client-facing and presenting in sales meetings.
- Familiarity with CRM system functions.
- Valid Australian drivers license and own reliable vehicle (car allowance provided).
NICE TO HAVES:
- Tech / SaaS industry experience.
- Technical and/or training experience with SaaS platforms.
What's Next?
We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our recruitment consultants will reach out - so keep your phone handy! We're genuinely excited about the chance to work together and make a meaningful impact.
Equity, Diversity and Inclusion at Domain
Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team.
Customer Solutions Specialist employer: Domain
At Domain, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Team Lead in Software Engineering, you'll benefit from generous compensation, performance-based incentives, and unique perks like extra annual leave and leadership development programs. Our commitment to diversity and inclusion ensures a welcoming environment for all, making it a rewarding place to grow your career while shaping the future of property experiences for millions of Australians.
