Dolphin Wellness Care is a registered NDIS provider delivering Supported Independent Living (SIL), assistance with daily living and community participation supports to people with disability across Epping and surrounding areas, and is expanding its services into aged care for older people living at home. We are seeking an experienced Community Services Coordinator to join our team on a full-time, permanent basis (38 hours per week).
About the role
This is a coordination and case management role, not a direct support or hands‑on care position. You will assess client needs, develop service plans and coordinate supports so that each client, whether an NDIS participant or an older person receiving aged care services, receives safe, consistent and goal‑focused services.
Key responsibilities
Conduct needs assessments for new and existing clients receiving SIL, daily living, community participation and in‑home aged care supports
Develop, implement and review individual service plans in line with clients' NDIS plans, aged care support plans and personal goals
Coordinate service delivery, including rostering requirements, service schedules and allocation of support staff
Liaise with clients, families, guardians, support coordinators, plan managers, aged care assessors, GPs and allied health professionals
Monitor service quality, progress against goals and plan budgets, and adjust services as needs change
Prepare service agreements, progress reports, case notes and plan review documentation
Identify and respond to risks, incidents and complaints in line with the NDIS Practice Standards and the Aged Care Quality Standards
Build links with community organisations and mainstream services to increase clients' community participation
About you
Diploma or higher qualification in Community Services, Disability, Case Management or a related field
Demonstrated experience in service coordination or case management
Sound knowledge of the NDIS and/or the aged care system, including Support at Home
Strong communication, organisation and report‑writing skills
Current NDIS Worker Screening Check and/or National Police Check, and driver licence (or willingness to obtain)
Experience coordinating SIL, community participation or in‑home aged care services
What we offer
Permanent full‑time employment with a stable salary of $85,000 – $92,000 + super
Ongoing professional development and supportive team leadership
The chance to make a lasting difference in clients' lives
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Community Services Coordinator in Sydney employer: Dolphin Wellness Disability Support
Dolphin Wellness Care is an exceptional employer that prioritises professional growth and a supportive work culture, making it an ideal place for an Accountant to thrive. With a competitive salary and opportunities for ongoing professional development, employees can expect to engage in meaningful work that directly impacts the community while enjoying a collaborative environment in the vibrant Epping area.
Contact Details:
Dolphin Wellness Disability Support Recruitment Team
