About the job Student Service Officer - RTO
Urgently require 2 Student Service Officers( 1 - Permanent Full-Time, 1 -Full-Time on 1 year Contract)
RTO based in Sydney CBD. Interviews begin next week!
Successful candidates will be required to:
- Ensure that the RTO maintains compliance with the regulatory standards for RTOs
- Monitor accuracy and consistency in documentation and student Data Management system
- Assist students in all areas of their enrolment (processing necessary paperwork, interpreting data and conveying accurate information regarding attendance, course progress and payments)
- Manage and maintain all Compliance and Student Record Intervention in relation to Attendance, Academic performance and any other Requests
- Provide general administrative support to Academic, Student Services, Marketing, Admissions issuing of Offer Letters and eCoes, and all areas of the college as would be required
- Understand and provide accurate information about the College's courses, timetable, policies and procedures
- Update records management accurately of College Database (RTO Manager) and eLearning (Moodle)
- Perform Administrative/Reception, Academic and Marketing support functions, including Admissions when required
- Experience with RTO Manager and E Learning (Moodle) Platform
- Meeting deadlines in monitoring student attendance and academic progress
- Effective implementation of intervention policy to ensure student comply with their visa conditions
- Excellent communication (written and verbal), organizational and time management skills
- Good planning and organization skills and an impeccable attention to detail
- Advanced computer skills Word, Excel, Outlook and PowerPoint (minimum)
- Sociable, motivated and enthusiastic personality
- Practical experience in using PRISMS
- A willingness to work flexible hours & do what is required when the college cycle requires it
- Permit to work in Australia
Desired criteria:
- Previous work experience in Student Services or Compliance in a CRICOS registered training organization
- Knowledge of National Code and Vocational Education and Training Industry
If you are keen, please send up an updated Resume along with a Cover Letterat or call 1800 984 048
Student Service Officer - RTO in Sydney employer: Dolores Recruitment
At Dolores Recruitment, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through our clear pathways for career progression, especially for high performers in the Trainer & Assessor role. Located in a dynamic education environment, we provide unique opportunities to engage with international students, making your work both meaningful and rewarding.
