Heidi is hiring a commercially savvy SMB Customer Success Manager to lead the end-to-end lifecycle for clinics, practices and small healthcare organisations. Based in Sydney, Melbourne, New York, or London, you'll own a portfolio of clinics and work with Implementation Specialists and Account Executives to drive outcomes and expand Heidi's footprint.
You'll build relationships with owners and staff, manage pre-sales pilots, drive adoption, and renewals, and translate data into actionable
