Constant Contact in Brisbane is seeking a Customer Enablement Specialist to deliver onboarding and ongoing support for APAC customers, balancing technical guidance with strategic advice to reduce churn and drive activation across our marketing tools.
This hybrid, full-time role requires 2+ years in SaaS support or customer success, excellent communication, and a customer-first mindset. You'll monitor CSAT/NPS and help customers grow their use of our platforms.
APAC Customer Enablement & Onboarding Specialist in Brisbane employer: Doist
Doist offers a dynamic work environment that fosters professional growth and collaboration across teams. Employees benefit from a strong emphasis on work-life balance and the opportunity to engage in meaningful projects that drive innovation. The company values autonomy and encourages team members to take ownership of their roles, contributing to long-term success.