At a Glance
- Tasks: Coordinate daily clinic operations and manage patient appointments in a fast-paced environment.
- Company: Join a busy specialist medical practice with a focus on quality patient care.
- Benefits: Full-time hours, onsite parking, and the option to work from home one day a week.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Make a real difference in patient experiences while utilising your medical admin skills.
- Qualifications: Previous medical administration experience and strong organisational skills required.
The predicted salary is between 42750 - 52250 $ per year.
An excellent opportunity is available for an experienced Medical Secretary to join a busy specialist medical practice in a varied, hands‑on role supporting consulting, theatre and inpatient services.
Working across three locations: Richmond and Box Hill, with a 3rd location coming.
Also, the option to WFH one day per week.
You will play an integral role in coordinating daily practice operations and ensuring a professional, high-quality experience for patients and referring practitioners.
We are seeking an organised, proactive and detail‑oriented medical administrator who enjoys taking ownership of their workload and managing competing priorities in a fast‑paced specialist environment.
The Role
- Coordinating daily clinic operations, patient appointments and referrals.
- Managing incoming calls, emails, voicemail and patient enquiries.
- Maintaining accurate patient records and processing clinical correspondence, investigation results and discharge summaries.
- Liaising with patients, GPs, referring practitioners and hospital staff.
- Preparing theatre lists and coordinating inpatient and surgical administration.
- Organising pre‑operative assessments and ensuring all required patient information is available.
- Assisting with billing, payment follow-up and pre‑collection of surgical fees.
- Follow up on outstanding payments for Telehealth appointments
- Supporting efficient clinical workflows across multiple hospital locations.
To be successful in this role, you will have
- Previous medical administration experience is essential, ideally within a specialist practice.
- A sound understanding of clinical workflows and hospital processes.
- Excellent organisational skills and the ability to manage competing priorities.
- Strong written and verbal communication skills.
- Exceptional attention to detail and accuracy.
- The ability to work independently, demonstrate initiative and take ownership of your responsibilities.
- Confidence using medical practice software and electronic patient records.
What's on Offer
- Full‑time hours, Monday to Friday, 9.00 am–5.00 pm.
- A varied role encompassing consulting, theatre and inpatient administration.
- An opportunity to utilise your medical administration experience in a role with responsibility and variety.
- Parking provided onsite at all locations
If you are an experienced Medical Secretary seeking your next opportunity within a specialist medical environment, we would love to hear from you.
This is an excellent opportunity to join a professional team where your organisational skills, attention to detail and commitment to exceptional patient service will be valued.
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Medical Secretary in Melbourne employer: Doctors Secretarial Agency
Join a friendly and professional specialist practice in Windsor, where you will be part of a small, supportive team dedicated to exceptional patient care. Enjoy a welcoming work culture that values collaboration and professionalism, with opportunities for personal growth and development in a fast-paced medical environment. This role offers excellent remuneration and the chance to make a meaningful difference in patients' lives every day.
Contact Details:
Doctors Secretarial Agency Recruitment Team
