At a Glance
- Tasks: Manage patient interactions, appointments, and administrative tasks in a busy orthopaedic practice.
- Company: Friendly specialist practice prioritising patient care and teamwork.
- Benefits: Competitive salary, supportive team environment, and rewarding patient interactions.
- Other info: Opportunity to work in a fast-paced, collaborative environment with career growth.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Experience in medical reception, excellent communication, and organisational skills.
The predicted salary is between 47250 - 57750 $ per year.
JOIN A FRIENDLY AND PROFESSIONAL SPECIALIST PRACTICE
We are seeking an experienced, organised and compassionate Medical Administrator / Medical Receptionist to join a busy orthopaedic specialist practice in Windsor. This is an excellent opportunity to become part of a small, supportive team where patient care is our priority.
Working alongside a delightful Senior Personal Assistant, you will play an important role in ensuring the smooth day-to-day operation of our consulting rooms while providing exceptional service to patients throughout their treatment journey.
About the Role
This varied position includes reception, medical administration, patient coordination and clinical support. Your responsibilities will include:
- Greeting patients and providing a warm, professional first impression.
- Managing appointments, waitlists and consulting schedules.
- Answering telephone enquiries and responding to emails.
- Processing referrals and registering new patients.
- Preparing clinic files and ensuring all imaging and clinical documentation is available for consultations.
- Managing patient accounts, Medicare and private billing.
- Uploading clinical correspondence and reports into Gentu.
- Generating clinic letters using Lyrebird.
- Liaising with hospitals, imaging providers, GPs and allied health professionals.
- Assisting with document management, scanning, filing and general administrative duties.
- Supporting the Senior Personal Assistant with the daily running of the practice.
About You
You are a positive, reliable and highly organised professional who enjoys working in a fast-paced specialist medical environment. Ideally, you will have:
- Previous experience in a medical reception or specialist practice.
- Excellent communication and interpersonal skills.
- Outstanding organisational skills and attention to detail.
- A caring, patient-focused approach.
- The ability to prioritise and multitask efficiently.
- Confidence using medical software (experience with Gentu is highly regarded).
- Knowledge of Medicare and private health billing.
- A commitment to maintaining patient confidentiality.
- The ability to work independently while contributing to a collaborative team.
- Experience with Gentu (or similar).
- Experience using Lyrebird or medical dictation software.
- Previous orthopaedic or specialist consulting experience.
What’s on Offer
A welcoming and supportive team environment. A varied and rewarding role with patient interaction and administration.
If you are a motivated and compassionate medical administrator who takes pride in delivering exceptional patient service and supporting a busy specialist practice, join a team that values professionalism, collaboration and genuine patient care, where your skills and experience will make a meaningful difference every day. Excellent renumeration for the ideal candidate.
Medical Receptionist/Administrator in Melbourne employer: Doctors Secretarial Agency
Join a friendly and professional specialist practice in Windsor, where you will be part of a small, supportive team dedicated to exceptional patient care. Enjoy a welcoming work culture that values collaboration and professionalism, with opportunities for personal growth and development in a fast-paced medical environment. This role offers excellent remuneration and the chance to make a meaningful difference in patients' lives every day.
Contact Details:
Doctors Secretarial Agency Recruitment Team
