At a Glance
- Tasks: Lead catering operations and ensure on-time aircraft servicing while supporting your team.
- Company: Join dnata catering & retail, Australia's top inflight catering partner with a global presence.
- Benefits: Enjoy 5 weeks annual leave, competitive pay, free meals, and career development opportunities.
- Other info: Inclusive workplace with ongoing training and discounts at hundreds of retailers.
- Why this job: Be part of a dynamic team creating memorable dining experiences for travellers every day.
- Qualifications: Strong leadership skills, experience in fast-paced environments, and a valid MR Driver’s Licence.
The predicted salary is between 56700 - 69300 $ per year.
Start your journey with dnata catering & retail, where the sky is the limit!
About Us
Part of the Emirates Group, dnata catering & retail is Australia’s leading inflight catering and retail partner.
We support many of the world’s mostrecognisedairlines, deliveringaward‑winningmeals and exceptional service that create memorable inflight dining experiences for thousands of travelers each day.
About the Role
- We are seeking a motivated and experienced
- Operations
- Leading Hand to join our airport catering team in
Sydney . This role is key to ensuring smooth operations, leading teams, and maintaining high standards in safety, quality, and performance.
You will support the coordination of daily catering activities within your area, ensuring aircraft are serviced efficiently and on schedule.
Leading by example, you’ll help foster a strong team culture while ensuring compliance with all operational and safety requirements.
Key Responsibilities
- Lead and coordinate catering operations to ensure on-time aircraft servicing
- Supervise, train and support team members
- Lead by example by performing Driver/Marshaller duties when required
- Allocate resources and manage workflow to meet operational targets
- Monitor team performance, productivity and compliance
- Complete required reporting and administrative tasks
- Maintain safety, quality and regulatory standards (HACCP, WHS, etc.)
- Provide professional communication and customer service
About You
- Strong leadership and organisational skills
- Excellent communication and interpersonal abilities
- A proactive, hands-on approach with the ability to lead by example
- Experience working in fast-paced, operational environments
- Commitment to safety, compliance and high service standards
- Ability to follow both verbal and written instructions
- Valid Australian MR (or higher) Driver’s Licence
- Flexibility to work across different operational areas as required
Benefits
- 5 weeks annual leave and competitive pay rates.
- Free onsite parking, meals and uniforms.
- Employee Assistance Program (EAP) available 24/7.
- Career development and progression supported by dedicated training.
- Discounts at hundreds of retailers, novatedleasingand wellbeing resources.
At dnata, we value an inclusive and respectful workplace and welcome applications from all backgrounds and abilities.
The Recruitment process will include interviews, health checks, reference and criminal history checks, and verification of working rights. Please note, only shortlisted candidates will be contacted.
For more information on careers at dnata catering & retail please visit www. dnatacateringcareers. com. au
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Operations Leading Hand (Customer Delivery) in Sydney employer: dnata catering and retail
At dnata catering & retail, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our new facility in Western Sydney International Airport. With generous benefits like five weeks of annual leave, free meals, and strong career development opportunities, we foster an inclusive environment where employees can thrive and make a meaningful impact from day one. Join us to be part of a global brand that values safety, innovation, and employee well-being.
