At a Glance
- Tasks: Lead daily operations to ensure timely aircraft servicing and coordinate logistics.
- Company: Join dnata catering & retail, Australia's top inflight catering partner.
- Benefits: Enjoy 5 weeks annual leave, free meals, parking, and career development.
- Other info: Inclusive workplace welcoming diverse backgrounds; great career progression opportunities.
- Why this job: Make a real impact in a fast-paced aviation environment with a supportive team.
- Qualifications: Supervisory experience in logistics or aviation, HR Licence required.
The predicted salary is between 62100 - 75900 $ per year.
- Customer Delivery Supervisor dnata catering and retail Mascot, NSW, AU
- Sydney
Start your journey with dnata catering & retail, where the sky is the limit!
About Us
Part of the Emirates Group, dnata catering & retail is Australia’s leading inflight catering and retail partner.
We support many of the world’s most recognised airlines, delivering awardwinning meals and exceptional service that create memorable inflight dining experiences for thousands of travelers each day.
About the Role
We are seeking an experienced
Customer Delivery Supervisor to join our Sydney team.
Supporting the Customer Delivery Manager, you will oversee daily aircraft catering logistics, ensuring meals, equipment and supplies are delivered safely, accurately and on time while driving operational performance in a fast-paced aviation environment
Key Responsibilities include
- Lead daily Customer Delivery operations and ensure on-time aircraft servicing.
- Coordinate operational teams to meet service, safety and customer requirements.
- Manage rostering, workforce planning and labour utilisation.
- Conduct team briefings and support performance, training and development activities.
- Monitor vehicle operations, maintenance compliance and safe driving practices.
- Investigate delays, incidents and operational issues, implementing corrective actions.
- Ensure compliance with safety, security, aviation and company standards.
About You
- Demonstrated experience in a supervisory role within airline operations, logistics, transport, aviation services, catering or another high-volume operational environment.
- Experience leading and developing operational teams in a fast-paced environment.
- Current HR Licence (required).
- Eligible to obtain and maintain an ASIC and Airside Driver Authority (ADA) Pass.
- Experience with workforce planning, rostering and operational scheduling.
- Strong commitment to workplace safety, compliance and professional standards.
- Excellent communication, problem-solving and organisational skills with the ability to lead and motivate diverse teams.
- 5 weeks annual leave
- Free meals & free parking onsite
- Career development and progression.
- Discounts at hundreds of retailers, novated leasing and wellbeing resources.
At dnata, we value an inclusive and respectful workplace and welcome applications from all backgrounds and abilities.
The Recruitment process includes interviews, health checks, reference and criminal history checks, and verification of working rights. Please note, only shortlisted candidates will be contacted.
For more information on careers at dnata catering & retail please visit www. dnatacateringcareers. com. au
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Customer Delivery Supervisor in Sydney employer: dnata catering and retail
At dnata catering & retail, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our new facility in Western Sydney International Airport. With generous benefits like five weeks of annual leave, free meals, and strong career development opportunities, we foster an inclusive environment where employees can thrive and make a meaningful impact from day one. Join us to be part of a global brand that values safety, innovation, and employee well-being.
