At a Glance
- Tasks: Be the friendly face of our team, handling calls and supporting clients.
- Company: Join DLV Finance, a local brokerage with a supportive culture.
- Benefits: Full training provided, career pathways, and a dynamic work environment.
- Other info: No finance experience needed; just bring your enthusiasm and willingness to learn.
- Why this job: Make a difference by delivering exceptional customer experiences every day.
- Qualifications: Strong communication skills and a proactive attitude are key.
The predicted salary is between 63000 - 77000 $ per year.
DLV Finance is looking for a friendly, proactive person to join our team as an Administration Assistant. You'll be the first point of contact for our clients and work closely with our Finance Brokers to deliver an exceptional experience for every customer.
Key responsibilities
- Answering and directing phone calls, emails and general enquiries
- Building rapport with clients, lenders and other business contacts
- Entering data accurately into our CRM and lender online systems
- Preparing finance documentation and assisting with settlements
- Working with brokers to follow up client and lender enquiries
- Providing general administrative support across the business
About you
- Friendly, confident phone manner and strong communication skills
- Team player who acts with integrity and puts the customer first
- Strong attention to detail and pride in accurate data entry
- Organised, with the ability to prioritise competing tasks
- Quick learner with strong computer skills
- Previous admin, reception or customer service experience preferred
- Finance industry experience welcome but not essential
About us
DLV Finance is a locally operated finance brokerage with offices in Rockhampton and Yeppoon. Our team helps clients across Central Queensland with business, equipment, vehicle and commercial property finance. This role is based at our Rockhampton office at 155 East Street.
Full training provided, with no finance experience needed. Ongoing training and real career pathways within the business.
Administration Assistant in Rockhampton employer: DLV Finance
DLV Finance offers a supportive work environment with full training provided for new employees, making it an attractive option for those looking to start a career in finance. The company values a friendly and proactive mindset, fostering strong relationships with clients and lenders. Opportunities for professional growth are available as employees gain experience in the finance sector.