At a Glance
- Tasks: Be the friendly face of our park, managing guest check-ins and reservations.
- Company: Join G'day Group, a leading name in Australian tourism with a fantastic team.
- Benefits: Enjoy discounted accommodation, service awards, and career growth opportunities.
- Other info: Flexible hours and a commitment to sustainability in a vibrant work environment.
- Why this job: Work in beautiful Lake Tinaroo and create memorable experiences for guests.
- Qualifications: Previous hospitality experience and strong communication skills are a must.
The predicted salary is between 47250 - 57750 $ per year.
Live and work in a beautiful part of Australia at Lake Tinaroo, Be part of a small, fantastic team. RMS experience highly rated. Check in and check out of guest, take reservations. Liaise with guest and enjoy what far north Queensland tablelands has to offer.
About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2500 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
The Role
We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
- Providing a high standard of customer service
- Processing guest check-ins and outs
- Accurately using the park booking system to make reservations and manage accounts
- Coordinate with the Housekeeping team to track readiness of accommodation
- Supply guests information regarding property and local areas of interest
- Completing the day-to-day office administration
- Maintain excellent relationships with the park teams, residents and guests
What we look for
To be successful in this role you will have:
- Previous Front Office experience within the hospitality industry
- Passionate about delivering exceptional Guest experience
- Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
- Excellent communication and interpersonal skills.
- Ability to handle cash transactions accurately.
- Strong organizational skills and attention to detail.
- Enthusiastic and positive attitude.
- Flexibility to work weekends, public holidays, and evenings as needed.
- Current drivers licence essential
Benefits to You
- Discounted accommodation at over 300 G'day Group holiday parks nationally.
- Discounts with our G'day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
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Receptionist employer: Discovery Parks
Discovery Parks Wilpena Resort is an exceptional employer, offering a unique opportunity to work in a stunning remote location while leading a passionate team dedicated to creating unforgettable guest experiences. With a strong focus on employee growth and development, you will benefit from a supportive work culture that values safety, compliance, and teamwork, ensuring that every day is both rewarding and fulfilling.
