OUR STORY
Direct Freight Express is a proudly Australian, family-owned transport company with over 33 years of experience in road transport and a nationwide network. Our success is driven by our commitment to customers, innovation and quality service.
ABOUT THE ROLE
We are seeking an experienced Manager – AM Bulk Operations to lead our morning bulk freight operations.
You will oversee the daily allocation and scheduling of freight, staff rostering, delivery performance, customer service and depot operations. You will also lead and support Supervisors, Team Leaders, Drivers, Forklift Drivers and Dockhands to ensure a safe, efficient and high-performing operation.
KEY RESPONSIBILITIES
Lead, coach and support Supervisors, Team Leaders and operational staff.
Manage daily bulk freight operations and freight movements.
Allocate and schedule freight to achieve on-time deliveries.
Manage staff rosters and daily operational requirements.
Monitor delivery performance and resolve operational issues.
Manage customer enquiries and maintain strong customer relationships.
Ensure compliance with company policies, procedures and WHS requirements.
Complete administration including payroll, scheduling, reporting and incident management.
Maintain high standards of depot presentation, security and safety.
Support recruitment, onboarding, training and performance management.
Identify opportunities to improve operational efficiency and service.
ABOUT YOU
To be successful, you will have:
Minimum 5 years' experience in transport and logistics.
Strong knowledge of road freight and local transport operations.
Experience in freight allocation, scheduling and delivery management.
Strong leadership and people-management skills.
Excellent communication and organisational skills.
Experience with payroll, reporting and transport systems.
A proactive approach to problem-solving.
A strong commitment to safety and customer service.
The ability to work effectively in a fast-paced environment.
We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have the opportunity to succeed.
Full-time salaried position – remuneration based on experience and qualifications.
Only applicants who hold Australian Citizenship or Permanent Residency will be considered.
AM Bulk Operations Manager employer: Direct Freight Express
Direct Freight Express is an outstanding employer for Linehaul Drivers, offering a supportive work culture that prioritises safety and professionalism. Located in the beautiful Sunshine Coast, employees enjoy a permanent, full-time role with opportunities for growth within a leading transport and distribution company. With a focus on reliability and exceptional work ethic, team members are valued and encouraged to develop their skills in a dynamic environment.
