Account Director in Sydney

Join Our Team in Sydney! Consumer habits are anything but linear, and attention must be earned. At Digitas, we understand that, to break through, brands must be surprising, entertaining and authentic. Driven by imagination and fuelled by deep cultural, consumer and business insights, we craft impactful creative experiences across every touchpoint. We earn the right for brands to be part of their customers’ networks. We drive growth with our amazing clients, through our capabilities in CX, CRM, Commerce and Digital Media.

We’re seeking an Account Director who excels at building relationships and driving collaboration, backed by strong digital expertise. Join our growing Sydney team and help us unlock opportunities across digital channels while keeping an eye on the big picture and the finer details. Ready to make an impact? Read on.

The Role: As our Account Director at Digitas, you will be at the strategic and operational helm across diverse accounts and projects. You’ll lead client relationships, inspire creative development, and foster business growth. You will work across the entire Digital eco-system, crafting connected experiences from Commerce to CX and CRM. Your mission is to seamlessly blend strategy, creativity, and technology to deliver growth for both our clients and Digitas. In this role you will also be a vital member in our national Account Services team, ensuring seamless collaboration between our diverse and experienced team members.

Reporting into the Chief Client Partner, you'll get to:

• Serve as a trusted strategic advisor, cultivating strong client relationships for long-term growth.
• Direct client programs alongside the Delivery Team, ensuring flawless delivery across creative, data, tech, and production.
• Transform client needs into actionable briefs, advocating for bold, effective solutions.
• Confidently guide conversations, present work eloquently, and lead client meetings to achieve tangible outcomes.
• Proactively identify and expand opportunities, from new projects to innovative problem‑solving.
• Enhance the Digitas presence among commerce clients, unlocking the full potential of our network, from CRM to content, and beyond.
• Stay informed about industry trends and competitors, bringing innovative ideas and curiosity to every client interaction.
• Steward budgets, timelines, and forecasts, ensuring exceptional value delivery.

The person we’re looking for has:

• Over 6 years relevant experience in a creative, digital, or integrated agency, with a track record of guiding cross‑functional teams and client partnerships.
• In‑depth knowledge of the Commerce, CX, and CRM landscape, well‑versed at transforming insights into strategic opportunities.
• A natural opportunity hunter who elevates partnerships with foresight and strategic imagination.
• Possesses balanced intelligence—analytical, emotional, and commercial—able to interpret reports or room dynamics with clarity.
• Exceptional organizational techniques, with the experience to adapt quickly while maintaining excellence.
• Outstanding communication and influence techniques, you enjoy successfully guiding multidisciplinary teams and inspiring clients.

What we will offer you:

• Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses.
• Enjoy all the perks that come with our network offering: A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
• A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE, and Ecologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
• Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs.
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.

If you don’t tick every box in this description, please don’t rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes. Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com - your personal information will be kept confidential.