At a Glance
- Tasks: Provide IT support, manage projects, and enhance cybersecurity for diverse clients.
- Company: Digit IT, a trusted IT support provider since 2007.
- Benefits: Paid certifications, birthday leave, free parking, and a vibrant team culture.
- Other info: Clear career progression opportunities from Level 2 Engineer to Senior roles.
- Why this job: Join a dynamic team and grow your skills in a supportive environment.
- Qualifications: 2-3 years of IT support experience and strong communication skills.
The predicted salary is between 62100 - 75900 $ per year.
Digit IT provides fast, reliable and proactive IT Support for Business.
Established in 2007, we have a proven track record of supporting clients with 1-500+ users in a range of industries across Queensland and New South Wales including clients in the government, medical, finance, legal, education and construction sectors.
Your Role
Digit IT is looking for an experienced Systems Engineer to join our growing team.
Based in Toowoomba, you will play a key role in delivering our service offerings: IT Support, IT Projects, Cybersecurity, Managed IT Services, Cloud Services and Business Connectivity.
This intermediate-level role is perfect for someone with solid Level 1–2 support experience and a passion for customer service.
- Your Responsibilities
- You’ll work across a mix of Helpdesk, Projects, Cybersecurity and Microsoft Cloud environments
- Deliver onsite and remote Level 1–2 technical support
- Monitor and maintain networks, servers and client devices
- Resolve technical issues and help clients get the most from their technology
- Create and maintain client documentation
- Visit clients for support, installations, and project delivery
- Your Skills and Experience
- Minimum 2-3 years experience in a similar role
- Excellent communication skills – verbal, written and listening
- Logical and methodical troubleshooting approach
- Solid experience with Office 365 and Azure
- Knowledge of virtualisation technologies (Hyper-V, VMWare)
- Networking (LAN, WAN, VPN and VLAN)
- Windows servers
- VOIP Telephony
- Attention to detail and clear, accurate and concise documentation
- A valid driver’s license
- Ability to build and maintain relationships
- Laptop and mobile phone
- Clear progression from Level 2 Engineer through to Senior Engineer, Projects and Cybersecurity Specialisations
- Study leave, training and exam fees
Why Join Our Team?
- Paid certifications and training
- Free CBD parking, great facilities, regular social events and great team culture
• Birthday Leave – who wants to work on their Birthday?
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Systems Engineer employer: Digit IT
At Digit IT, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture in Toowoomba. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment that encourages professional development. With a focus on meaningful projects and strong client relationships, you'll find your role as a Systems Engineer both rewarding and impactful.
