At a Glance
- Tasks: Coordinate daily plumbing operations and support a dynamic team of technicians.
- Company: Join Dial Up Plumbing, a family-owned business with 25+ years of experience.
- Benefits: Enjoy a competitive salary, company vehicle, and work-life balance with no weekends.
- Other info: Opportunity for career progression and professional development in a growing company.
- Why this job: Step into a leadership role and make a real impact in a supportive environment.
- Qualifications: 5+ years plumbing experience and strong team coordination skills required.
The predicted salary is between 62100 - 75900 $ per year.
Dial Up Plumbing is a well-established, family-owned Sydney plumbing business with over 25 years of industry experience and 300+ five-star Google reviews. We pride ourselves on quality workmanship, exceptional customer service and a supportive, team-focused workplace.
Are you an experienced residential maintenance plumber looking to move off the tools and into a leadership and coordination role? Perhaps you're a leading hand, plumbing supervisor, service manager or former plumbing business owner looking for a new opportunity. Dial Up Plumbing is looking for an experienced Field Operations Coordinator to help manage our daily operations, support our technicians and keep our growing business running efficiently. This is a predominantly office-based position where you can put your plumbing knowledge to work without the physical demands of being on the tools every day.
About You – What We're Looking For
- Minimum 5 years' hands-on residential maintenance plumbing experience.
- Strong technical knowledge, troubleshooting and problem-solving skills.
- Experience supervising, coordinating or mentoring plumbers and apprentices.
- Confidence with quoting, customer service and sales support.
- Excellent communication, organisational and time-management skills.
- Plumbing trade qualification, current driver's licence and good computer skills.
- Experience with ServiceM8 and previous plumbing leadership or business ownership will be highly regarded.
- Residential maintenance plumbing experience is essential. This is not an entry-level position.
About the Role – Key Responsibilities
- Based at our Kingsgrove office, you'll work closely with our plumbers, office staff and management team to coordinate daily operations.
- Coordinate daily job scheduling, dispatch and technician workflow.
- Provide technical guidance and support to plumbers and apprentices.
- Assist with quotations, estimates, customer enquiries and follow-ups.
- Coordinate job preparation, materials, equipment and stock requirements.
- Maintain effective communication between customers, technicians and office staff.
- Support team performance, operational improvements and business growth.
What's in It for You?
- Work-Life Balance – Monday to Friday, no weekends or after-hours.
- Off-the-Tools Opportunity – Predominantly office-based with occasional site visits.
- Competitive Salary Package – Based on experience.
- Company Vehicle – Included in your package.
- Career Progression – Opportunity to grow into a senior operations or management role.
- Supportive Team Culture – Family-owned business, monthly BBQs, team events and professional development.
- Established Business – Join a growing company with over 25 years of industry experience.
Field Operations Coordinator – Residential Maintenance Plumbing in Sydney employer: Dial Up Plumbing
Dial Up Plumbing is an exceptional employer located in Kingsgrove, Sydney, offering a supportive and family-oriented work culture that prioritises teamwork and professional development. With a focus on work-life balance, employees enjoy a Monday to Friday schedule with no weekends, competitive salary packages, and opportunities for career progression within a well-established plumbing business known for its outstanding customer service and positive workplace environment. Join a team that values communication, accountability, and continuous improvement while enjoying regular social events and team-building activities.
