Join the NEW Diaco's Garden Nursery Cranbourne Team as a Full-Time Retail Assistant!
Are you passionate about helping people create beautiful Gardens? being part of a family environment?
Diaco's Garden Nursery is opening a new location and are looking for passionate, enthusiastic and friendly team member.
This is an opportunity to work in a family-friendly environment where customer service and a genuine passion for plants are key. As a retail assistant, you will play an important role in help our customers with gardening and plant selection advice and helping create beautiful gardens
We will be offering a full-time position with opening hours from 9 am to 5 pm, Monday to Sunday. If you love working with people and are dedicated to delivering excellent customer service, we want to hear from you!
Key Responsibilities Process Sales
- Scan items through the POS System
- Issue customers with a tax invoice or receipt when a sale is processed
- Arrange delivery dates and times
- Process returns and follow Diaco's policies and procedures
Process Orders
- Take customer orders (special orders, extra stock etc.)
- Collate customer in-store orders
- Prepare online orders for dispatch and pick-up
Phone Duties
- Answering, take enquiries and follow up until the query is resolved
Customer Service
- Serve and help customers attend to their queries and questions
Nursery Appearance
- Keep always check out area clean and functional
- Clean and tidy products and items
- Tiding up and cutting back of plants, re-bagging products, etc
- Any other ad hoc duties as specified by the Store Manager
Required Attributes and Qualifications:
- 5+ Years working in the nursery/horticulture Industry
- Experience in cashiering
- Ability to interact with customers
Knowledge of plants
- Fit, healthy, able to manage moderate to heavy lifting
