At a Glance
- Tasks: Manage key customer relationships and drive growth through strategic partnerships.
- Company: Join DHL Global Forwarding, a leader in logistics and supply chain solutions.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Make a real impact by uncovering new opportunities and building meaningful partnerships.
- Qualifications: Strong relationship-building skills and a commercial mindset.
The predicted salary is between 75600 - 92400 $ per year.
Build strong partnerships. Create opportunities. Drive growth.
We’re looking for a commercially minded Key Account Manager to join DHL Global Forwarding and take ownership of a portfolio of strategic customers. Based in Matraville, Sydney, you’ll report to the Manager of Key Accounts. This is a relationship-focused role where you’ll work closely with customers to understand their business, identify new opportunities and strengthen long-term partnerships. You’ll also collaborate across Sales, Operations and Product teams to turn customer needs into practical solutions and deliver sustainable growth.
What you’ll be doing:
- Manage and grow a portfolio of key customer relationships
- Identify new business and revenue opportunities within existing accounts
- Drive customer retention, contract renewals and profitable growth
- Build and maintain a healthy sales pipeline
- Lead regular customer meetings and business reviews
- Work closely with internal teams to deliver the right solutions for customers
- Keep customer and opportunity information up to date within the CRM
- Deliver against growth, profitability and customer satisfaction objectives
What you’ll bring:
You’ll be someone who enjoys building relationships and understands how to turn customer needs into commercial opportunities. You’re confident working with different stakeholders, comfortable having commercial conversations and motivated by delivering results.
If you’re looking for a role where you can build meaningful customer partnerships, uncover new opportunities and make a real impact on growth, we’d love to hear from you.
Ready for your next opportunity with DHL Global Forwarding? Apply today.
Key Account Manager in Sydney employer: DHL Group
DHL Group offers a dynamic work environment with clear career progression and a strong emphasis on employee well-being. Employees benefit from flexible working options, health and wellness allowances, and a culture that values diversity and inclusion. The company is committed to empowering its workforce and fostering professional growth through various development opportunities.
