At a Glance
- Tasks: Process and handle eCommerce parcels for domestic and international distribution.
- Company: Join DHL eCommerce, a leader in logistics and warehousing.
- Benefits: Full-time hours, competitive pay, and career progression opportunities.
- Other info: Work Monday to Friday, 7am to 3pm in a supportive environment.
- Why this job: Be part of a dynamic team and ensure timely delivery of parcels.
- Qualifications: Forklift licence and basic warehouse experience required.
The predicted salary is between 49500 - 60500 $ per year.
Warehouse Operations Agent DHL e Commerce (AU) Pty Ltd Warehousing, Storage & Distribution (Manufacturing, Transport & Logistics) Full time The Warehouse Operations Agent is responsible for the accurate and efficient processing of e Commerce parcel freight for both domestic and international distribution.
This role ensures timely handling, sorting, and dispatch of parcels in compliance with DHL standards, safety regulations, and customer service expectations
Key Responsibilities
- Parcel Processing & Handling
- Receive, sort, and process e Commerce parcels for domestic and international networks
- Ensure parcels are scanned accurately into the system for tracking and visibility
- Prepare shipments for dispatch according to operational schedules
- Quality & Compliance
- Adhere to DHL operational procedures and safety standards
- Conduct quality checks to ensure parcels meet compliance requirements
- Report discrepancies, damages, or irregularities promptly Operational Efficiency
- Maintain workflow productivity to meet service level agreements (SLAs)
- Support continuous improvement initiatives within the warehouse
- Team Collaboration
- Work closely with supervisors and team members to achieve daily targets
- Assist in cross-functional tasks as required
To be considered, you must have
Australian work rights are required for this position
Skills & Qualifications
- Skills & Qualifications
- Essential
- Forklift license
- LF or LO forklift licence is required
- Previous experience in warehouse or logistics operations
- Minimum of 6 months or less warehouse or logistics experience is required
- Ability to work in a fast-paced environment with attention to detail
- Basic computer literacy for scanning, data entry and shipment processing
- Physical fitness to handle manual tasks (lifting, sorting)
- Must be available to work Monday to Friday, morning shifts
- Shift hours are 7am - 3pm
- Desirable
- Knowledge of e Commerce post or commercial parcel logistics processes
- Key Competencies
- Customer Focus
- Attention to Detail
- Teamwork & Collaboration
- Problem Solving
- Safety Awareness
- Working Conditions
- Hours are Monday to Friday, 7am to 3pm
- Warehouse environment with manual handling requirements
- PPE provided and adherence to safety protocols mandatory
- Career Path
Opportunities for progression into roles such as Team Leader, Supervisor, or Specialist Operations roles within DHL e Commerce
#J-18808-Ljbffr
Warehouse Operations Agent – Melbourne employer: DHL eCommerce
DHL eCommerce Australia is an exceptional employer that fosters a dynamic work culture in Matraville, Sydney, where innovation and collaboration thrive. Employees benefit from a hybrid working model, comprehensive professional development opportunities, and the chance to contribute to impactful finance transformation initiatives. With a strong focus on data-driven insights and efficient cash flow management, this role offers meaningful work that drives both personal and organisational growth.
