DFP Recruitment is seeking an Application Support Analyst to join its support team to investigate and prioritise incidents raised by staff for SAP and Salesforce platforms, and to manage escalations of priority issues. They will also assist with testing and release cycles for software updates.
You will liaise with business staff, technical teams and vendors, apply ITIL practices, and provide data analysis in Excel to identify trends and root causes.
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Application Support Analyst - SAP & Salesforce in Melbourne employer: DFP Recruitment
DFP Recruitment is an exceptional employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in Deakin, the hybrid work model allows for flexibility while engaging with a high-profile Australian Government agency, ensuring meaningful contributions to the community. Employees benefit from comprehensive training and development programs, fostering a rewarding career path in public service.
