At a Glance
- Tasks: Provide empathetic support and troubleshoot Dexcom CGM products for patients and healthcare professionals.
- Company: Join Dexcom, a leader in medical devices with a focus on patient care.
- Benefits: Gain valuable experience, ongoing training, and a supportive work environment.
- Other info: Opportunity to grow in a dynamic and impactful industry.
- Why this job: Make a real difference in people's lives by helping them manage their health.
- Qualifications: Strong communication skills and a passion for technology and healthcare.
The predicted salary is between 63000 - 77000 $ per year.
Dexcom Australia and New Zealand divisions seek a Technical Support Specialist to be the first point of contact for patients, families, and healthcare professionals seeking guidance and troubleshooting for Dexcom CGM products.
You will provide empathetic, knowledgeable support, troubleshoot across devices, and guide users through setup and app use via phone and email.
Commitment to quality, regulatory standards, and ongoing training is essential.
Technical Support Specialist — Medical Devices & CGM in Sydney employer: Dexcom
At AMSL and NZMS, a subsidiary of Dexcom, we pride ourselves on being an exceptional employer in the medical devices industry, offering our employees the chance to work on life-changing technology that directly impacts patient care. Our collaborative work culture fosters innovation and continuous learning, with ample opportunities for professional growth through in-house training and global career development programs. Join us in a dynamic environment where your contributions are valued, and you can make a meaningful difference in healthcare.
