At a Glance
- Tasks: Provide empathetic tech support for Dexcom medical devices to patients and healthcare professionals.
- Company: Join AMSL and NZMS, part of the innovative Dexcom team.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Be part of a supportive team in a dynamic healthcare environment.
- Why this job: Make a real difference in people's lives by helping them navigate health tech.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 49725 - 60775 $ per year.
AMSL and NZMS, part of Dexcom, are seeking a Technical Support Specialist to be the first contact for patients, families and healthcare professionals seeking guidance and troubleshooting for Dexcom products.
You will provide empathetic, clear support, assist with setup, app navigation, and product use, and document interactions in CRM while coordinating with internal teams.
Stay updated on product changes and uphold quality and regulatory standards.
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CGM Medical Device Tech Support Specialist employer: Dexcom
At AMSL and NZMS, a subsidiary of Dexcom, we pride ourselves on being an exceptional employer in the medical devices industry, offering our employees the chance to work on life-changing technology that directly impacts patient care. Our collaborative work culture fosters innovation and continuous learning, with ample opportunities for professional growth through in-house training and global career development programs. Join us in a dynamic environment where your contributions are valued, and you can make a meaningful difference in healthcare.