At Developing Minds Psychology, our clinical (23 psychologists) and admin (5 receptionists, practice manager and practice administrator) teams work together to support children and teens with mental health and life challenges - at both our Wayville and Aberfoyle Park clinics.
We have an opportunity available for a part time receptionist/front office professional to join our admin team (working across both clinic locations).
What will you be doing day to day?
- Providing information and education to new clients about our services (including funding models and appointment/therapy information)
- Making and rescheduling appointments for current clients
- Managing and filling the diaries of 23 psychologists
- Supporting clinicians with letters, files and other administrative needs
- Taking payments and providing rebates
- Providing a friendly and caring service to all clients and families in our very busy (and sometimes boisterous!) waiting rooms
Who will you be working alongside?
- A team of amazing, funny and very skillful receptionists – your peers and teammates
- Our brilliant, caring and grateful clinicians
- Our awesome Practice Manager – your boss- who is supportive, kind and encouraging
We are looking for someone who:
- Has previous experience working in an administration/reception role
- Has a friendly, confident, empathic and kind attitude towards people – and especially children, teens and families
- Is able to work quickly (small kids are not always great at being patient while parents make appointments!), manage competing demands and at times be a fast problem solver (when something goes wrong, everything goes wrong!)
- Has high level team communication skills – all of our people speak positively, accurately and kindly towards each other – having a "no drama" workplace is very important to us!
- Excellent computer literacy (including keyboarding skills, IT problem solving, use of all Microsoft programs).
Work hours:
- We operate in two shifts with the morning shift and finishing between 1.30 and 3:30pm (depending on the day). The afternoon/evening shift starts between 11.00 and 1:00 and finishing between 6pm and 7pm (again depending on the day). We are looking for someone to work 3 shifts per week - with at least one of these being afternoon/evening shifts (around 12-15 hours per week)
This would be a permanent part time position, and we would love someone who is flexible to fill in for sick and holiday leave if possible.
Benefits of working with us:
- A management team who truly value their team
- Sense of meaning – feel as though you are contributing to family well-being
- Be appreciated for what you do – we try to see all the little things!
- An interesting and varied work role – every family is different
- Gain exposure to and understanding of a child mental health clinic
If we have a large number of applications, we may only be able to contact those successful in gaining an interview – thanks in advance for your understanding.
