We are looking for a friendly, organised and proactive Workshop Office All Rounder to help keep our busy branch running smoothly. Combining customer service, workshop administration, purchasing, inventory and accounts support, this is a varied role for someone who enjoys being involved, taking ownership and following tasks through. Reporting to the Branch Manager, you will work closely with customers, suppliers and technicians. You will help keep bookings on track, job information accurate, stock moving and accounts up to date, this is a 9 Month fixed term leave cover, with the potential to turn full time.
Key responsibilities
Welcome customers and manage phone and email enquiries, bookings and job-progress updates
Maintain the MechanicDesk workshop diary, job cards, customer records and service histories
Coordinate with the service team and technicians to follow up quotes, record customer approvals and keep customers informed about approved work and completion times
Prepare and check customer invoices, ensuring labour, parts, outsourced work and other billable items are captured; process payments and maintain cash and petty cash records
Raise purchase orders, coordinate parts and stock orders, receipt goods and organise stock storage, dispatch, collections and freight
Process supplier invoices, obtain approvals and support payment processing; reconcile customer and supplier statements and follow up discrepancies and overdue accounts
Assist with month-end processes, bank and corporate-card reconciliations, management reporting and accurate information between MechanicDesk and Xero
Assist with daily technician timesheets and fortnightly payroll timesheet preparation
Provide general office support, including basic assistance with business systems, social media and marketing activities
About you
Experience with MechanicDesk will be highly regarded
Experience in administration, customer service, invoicing or accounts support, ideally in a workshop, automotive, parts or similar operational environment
A practical understanding of purchasing, stock coordination or inventory administration
Strong organisation and attention to detail, with the ability to manage competing priorities and meet deadlines
Clear, professional communication and confidence dealing with customers, suppliers and tradespeople
Confident computer skills, including Microsoft Word, Excel and Outlook. Experience with Xero will be highly regarded
A positive, adaptable approach, willingness to learn and initiative to resolve issues or escape them when needed
About us
Queensland Fuel Injection Service has supported diesel Vehicle and equipment operators for more than 40 years. From our Toowoomba branch, we provide specialist fuel-injection, engine, workshop and field-service support across light vehicles, transport, agriculture and construction. Backed by DEUTZ, our local team has the support of an established global engine business.
A full-time Fixed Term role with an established Toowoomba business of over 40 years
A varied working day across customer service, workshop coordination, accounts and inventory
The opportunity to work closely with a practical, experienced team and make a direct contribution to branch operations
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Workshop Administration employer: Deutz Australia
DEUTZ is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Supply Chain Supervisor in Australia, you'll benefit from a supportive culture that prioritises employee growth through ongoing training and development opportunities, while also enjoying the unique advantage of working with a global leader in engine manufacturing. Join us to be part of a team that values your contributions and fosters a commitment to workplace safety and operational excellence.
