Customer Service Representative in Melbourne

Customer Service Representative in Melbourne

Melbourne Full-Time 36000 - 44000 $ / year (est.) On-site
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At a Glance

  • Tasks: Deliver top-notch customer service and drive sales in a vibrant gym environment.
  • Company: Join Derrimut 24:7 Gyms, a leading fitness brand in the Southern Hemisphere.
  • Benefits: Flexible hours, dynamic work culture, and opportunities for personal growth.
  • Other info: Fast-paced role with potential for career advancement in a thriving industry.
  • Why this job: Be part of a passionate team that promotes health and fitness while engaging with members.
  • Qualifications: Experience in customer service or sales; must be 18+ with a passion for fitness.

The predicted salary is between 36000 - 44000 $ per year.

Customer Service Representative (2pm -10pm)

Derrimut 24:7 Gyms is one of the fastest-growing and most recognised fitness brands in the Southern Hemisphere, offering a comprehensive fitness experience under one roof.

Our facilities feature premium exercise equipment, supplement and gym gear superstores, high-protein meal packs.

Selected locations offer extensive group fitness classes, ladies-only training areas, and a network of personal trainers dedicated to member success.

About the Role

We are currently seeking an enthusiastic, driven, and hands-on customer service representative.

This is a dynamic role that is responsible for customer service, gym operations, nutrition bar and administration & membership sales.

  • Position Overview
  • Provide exceptional customer service to visitors/members by addressing customer inquiries, complaints and issues promptly.
  • Drive sales across memberships, supplements, apparelaccessories and consumables to achieve individual and team sales targets.
  • Demonstrate Strong understanding of Derrimut 24:7 offerings
  • Prepare and serve smoothies, coffees, and other beverages
  • Maintain cleanliness and uptake of facility and workstations
  • Support administrative tasks, data entry, filing, and maintaining inventory records
  • Assisting in Events/Promotions and Class offerings
  • Our Ideal Candidate
  • Previous CSR, Sales and Retail experience
  • Passionate about Health & Fitness
  • Proven experience in achieving KPIs and Sales Targets.
  • Must be 18 years of age
  • Unlimited Working Rights
  • Current First Aid & CPR Certification (willing to obtain)
  • Food Safety Certificate (willing to obtain)

Recruitment for this position will be undertaken as applications are received. The position will be filled when a successful candidate has been selected.

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Customer Service Representative in Melbourne employer: Derrimut 24:7 Gym

Derrimut 24:7 Gyms is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the dynamic fitness industry. As a Gym Manager, you will benefit from competitive remuneration, ongoing training opportunities, and a supportive team environment, all while enjoying complimentary gym membership at one of the fastest-growing fitness brands in the Southern Hemisphere. Join us in fostering a diverse and inclusive workplace where your contributions are valued and recognised.

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Contact Details:

Derrimut 24:7 Gym Recruitment Team

We think you need these skills to ace Customer Service Representative in Melbourne

Customer Service Skills
Sales Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork