At a Glance
- Tasks: Support a team delivering essential services to social housing residents with strong administrative skills.
- Company: Join the Department of Communities and Justice, making a real difference in people's lives.
- Benefits: Enjoy competitive pay, flexible work, and opportunities for training and development.
- Other info: Dynamic work environment with potential for career growth and meaningful impact.
- Why this job: Be part of a mission-driven team focused on inclusion and community support.
- Qualifications: Strong communication skills and experience in customer service or administration.
The predicted salary is between 78000 - 84800 $ per year.
Department: Office of Registrar of Community Housing – Burwood NSW
Employment type – Temporary up to 30 September 2027 - Full time
Salary – Clerk Grade 1/2 $78,000.00 - $84,799.00 plus employer’s contribution to superannuation and annual leave loading
About Us
The Housing Appeals Committee (HAC) provides an independent appeals mechanism for social housing clients in NSW. The HAC Secretariat is a business unit of Homes NSW and provides administrative and customer support services to enable the delivery of timely and responsive independent appeal services.
Your role
The Administrative Assistant supports a client-focused team delivering appeals services to social housing residents, collaborating with clients, staff, and providers to ensure a culturally responsive service. With a high level of attention to details and strong administrative and customer service skills, you’re confident using computer-based technology and managing tasks like records maintenance, meeting coordination, minute taking and financial processes.
What you’ll do
- Provide administrative services including filing, mail receipt and sorting, maintenance of registers, routine purchasing, meeting and event support, photocopying, and creating and compiling documents to support the effective operation of the team/unit.
- Collect and compile information to support the development of documentation and reports.
- Respond to enquiries and routine requests for information, escalating enquiries as necessary, to ensure the provision of accurate information.
- Update records and databases, complying with records management processes, to ensure information is accurate, stored correctly and accessible.
What we’re looking for
- You’re known for providing excellent customer service, your strong communication skills (both written and verbal), and you understand the importance of discretion and confidentiality.
- You thrive under pressure and meet tight timeframes. You’re flexible and organised, with great attention to detail and accuracy.
- You’re a highly motivated team player, working collaboratively and independently as required, but always with a ‘can-do’ attitude.
- Experience in a similar role managing multiple priorities throughout your day.
What We Offer
- A challenging and rewarding career.
- Flexible, autonomous work environment.
- Competitive pay and conditions.
- Training and development opportunities to build and maintain capabilities.
- Health & Wellbeing and Employee Assistance Programs.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
Applications close Sunday, 15 November 2026 at 11:59pm AEST.
Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
Thank you for your interest in this role. We look forward to receiving your application.
Administration Assistant in Burwood employer: Department: Office of Registrar of Community Housing
The Department of Communities and Justice (DCJ) is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable clients. Located in Burwood, NSW, we offer a flexible and supportive work environment, competitive pay, and numerous training and development opportunities to foster employee growth. Our inclusive culture prioritises collaboration and adaptability, ensuring that every team member can contribute to our mission of breaking disadvantage and improving community outcomes.
Contact Details:
Department: Office of Registrar of Community Housing Recruitment Team
