About Us
We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services.
Title: Communications Advisor
Requisition ID: 13219
Work Type: Fixed Term Full Time
Fixed Term Period: 12 months
Location: Melbourne - CBD
Date Posted: 5 Nov 2026
We're committed to creating a safe, inclusive and high-performing workplace where people from all backgrounds can thrive and do meaningful work.
About The Role
This is a fixed-term position until 14 January 2028.
The Network Service Change (NSC) Communications and Engagement Advisor develops and delivers communication and marketing plans and materials to support changes to bus, train and tram services. This includes preparing key messages, Q&As, marketing assets as well as attending public-facing consultation and regularly meeting with internal and external stakeholders.
The role works closely with colleagues, project teams, transport operators and communication specialists to ensure service changes are clearly communicated, risks are managed, project deadlines are met and passengers are prepared for changes to public transport services.
What We're Looking For
You're someone who:
- can draft communications plans, writing succinctly, clearly and confidently, ensuring plans align to each project’s objectives.
- has initiative, is flexible and adaptable, can manage competing priorities and tasks to keep projects on track to meet agreed deadlines.
- can identify and articulate risks and issues, seeks and suggests solutions but has sound judgement to escape issues and seek advice.
- is comfortable working in a high-volume, process and deadline-driven environment that has continually changing priorities.
- has experience in delivering stakeholder engagement and is comfortable speaking to members of the public.
- builds positive relationships with stakeholders, has a can-do attitude and is a team player.
You’ll Bring
Qualifications and experience
- Relevant tertiary qualification or equivalent experience in communications, engagement or a similar discipline (mandatory).
- Experience in planning and delivering communications and engagement programs in a public sector, major project, transport or infrastructure (desirable).
Pre-employment checks and employment conditions
Relevant pre-employment screening and reference checks will be required.
Applicants must be an Australian citizen, permanent resident or hold a valid visa or work permit that allows them to undertake the position.
Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.
Applications close at 11.59pm on Thursday, 19th November 2026.
For further information about the role, contact Jane Thomson, Manager, Communications and Engagement, Service Change at jane.thomson@transport.vic.gov.au.
VPS Redeployees
If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details so your redeployment status can be appropriately considered.
Learn more about VPS redeployment.
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Communications Advisor employer: Department of Transport and Planning
The Department of Transport and Planning in Melbourne is an exceptional employer, offering a dynamic work environment where legal professionals can thrive. With a strong focus on employee development and a commitment to public service, you will have the opportunity to engage in meaningful work that impacts the community while enjoying a supportive culture that values collaboration and innovation.
Contact Details:
Department of Transport and Planning Recruitment Team
