IT Service Delivery Lead – Remote in Canberra

IT Service Delivery Lead – Remote in Canberra

Canberra Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Coordinate IT services, manage requests, and ensure customer satisfaction.
  • Company: Dynamic IT service provider focused on excellent customer support.
  • Benefits: Flexible remote work, competitive pay, and opportunities for growth.
  • Other info: Join a supportive team in a fast-paced environment.
  • Why this job: Be the vital link between customers and techs, making a real difference.
  • Qualifications: Organisational skills and B1 German language proficiency required.

The predicted salary is between 49500 - 60500 $ per year.

Our client is seeking a highly organized, service-oriented dispatcher for an IT services role.

The position acts as the link between customers and technicians, ensuring smooth daily operations and high customer satisfaction.

German language skills (B1) are required for daily interactions with German-speaking customers and colleagues.

Responsibilities include handling requests, scheduling technicians, supporting sales meetings, coordinating daily operations, and maintaining strong customer

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IT Service Delivery Lead – Remote in Canberra employer: Department of Transport and Major Infrastructure

As an Asset Accounting Officer, you will thrive in a dynamic work environment that values collaboration and professional growth. Our company fosters a supportive culture where employees are encouraged to develop their skills through training and mentorship, ensuring you have the tools needed to excel in your role. Located in a vibrant area, we offer unique advantages such as flexible working arrangements and a commitment to maintaining a healthy work-life balance.

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Contact Details:

Department of Transport and Major Infrastructure Recruitment Team

We think you need these skills to ace IT Service Delivery Lead – Remote in Canberra

Organisational Skills
Customer Service Orientation
German Language Skills (B1)
Scheduling
Communication Skills
Coordination Skills
Problem-Solving Skills