At a Glance
- Tasks: Connect communities with transport projects through engaging communication and relationship-building.
- Company: Join the Department of Transport and Main Roads in a supportive, inclusive environment.
- Benefits: Flexible hours, generous leave, superannuation contributions, and professional development opportunities.
- Other info: Work on diverse projects that improve local transport networks.
- Why this job: Make a real impact on how Central Queenslanders travel and access services.
- Qualifications: Strong writing skills and experience in community engagement or communication materials.
The predicted salary is between 56700 - 69300 $ per year.
Join the Department of Transport and Main Roads as a permanent AO4 Program Engagement Officer in Rockhampton and help connect Central Queensland communities with important road and transport projects. You will develop clear and accessible communication materials, prepare community engagement plans, support ministerial and executive correspondence, and build productive relationships with stakeholders. Working alongside program managers and project teams, you will help deliver the Queensland Transport and Roads Investment Programme across a diverse and geographically significant region.
This is an opportunity to apply your writing, engagement and relationship-management skills to work that directly affects Queensland communities. The Department of Transport and Main Roads is seeking a skilled communicator and community engagement professional to join our Program Support team.
About The Role
You will work closely with program managers, project teams and engagement professionals to deliver clear, timely and practical communication for a broad range of audiences. The role combines community engagement, stakeholder liaison, research and professional writing. You will translate detailed project information into communication that people can easily understand and use.
Your Responsibilities Will Include:
- Researching and analysing information to prepare high-quality ministerial and executive briefing notes and correspondence.
- Developing community engagement plans, key messages and targeted communication strategies for road and transport projects.
- Preparing newsletters, flyers, roadworks advice, displays and other project communication materials.
- Drafting media releases, social media content and responses to media enquiries.
- Building and maintaining effective relationships with community members, government representatives and other stakeholders.
- Supporting project teams to communicate consistently and respond appropriately to community needs.
- Managing sensitive project information, correspondence and records in accordance with departmental requirements.
About You
You will be suited to this role if you can communicate complex information clearly, write confidently for different audiences and build productive relationships with a diverse range of stakeholders.
You Will Bring:
- Strong writing, editing and research skills.
- Experience developing communication or community engagement materials.
- The ability to adapt your approach for community, executive and government audiences.
- Sound judgement when working with sensitive information and competing priorities.
- An understanding of community engagement and stakeholder relationship practices.
- A collaborative approach and a commitment to delivering accurate, customer-focused outcomes.
Experience preparing government correspondence, briefing notes, executive letters or communication for infrastructure projects would be highly regarded. A current Class C driver licence is required. The successful applicant will also be required to undergo a criminal history check before appointment.
Why join us?
Central Queensland Region supports an extensive and diverse transport network, covering coastal, rural and remote communities. You will contribute to projects that make a visible difference to how people travel, access services and stay connected. You will join a supportive and inclusive workplace that provides:
- A 36.25-hour working week with flexible working options.
- Four weeks annual leave with 17.5% annual leave loading.
- Employer superannuation contributions.
- Access to salary packaging opportunities to broaden your communication, engagement and government-writing experience.
- Varied work across road and transport projects throughout Central Queensland.
- Professional development and career opportunities within a leading Queensland Government agency.
Program Engagement Officer employer: Department of Transport and Main Roads
As a Senior Program Support Officer, you will thrive in a dynamic work environment that prioritises collaboration and professional growth. Our commitment to employee development is reflected in our comprehensive training programs and supportive leadership, ensuring you have the tools to excel in your role. Located in a vibrant district office, we offer a unique opportunity to contribute to impactful road infrastructure projects while enjoying a culture that values innovation and excellence.
Contact Details:
Department of Transport and Main Roads Recruitment Team
