Department of Transport and Main Roads QLD – Cairns QLD
TMR are looking for a permanent AO4 Operations Officer in Cairns who can deliver on our vision of Connected communities in a sustainable, thriving, and inclusive Queensland, is aspirational and describes where we want to get to. We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders.
TMR are looking for a permanent AO4 Operations Officer in Cairns who can deliver on our vision of Connected communities in a sustainable, thriving, and inclusive Queensland, is aspirational and describes where we want to get to. We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders.
Some of your responsibilities will include:
- Delivering frontline customer service including investigating and assisting with the resolution of difficult complaints and assisting with the preparation of material for ministerials and other correspondence.
- Providing advice to industry and stakeholders on legislation, policy and operational delivery.
- Monitoring data systems, including the School Transport Information Management System, to ensure accountability and sound governance.
- Coordinating, administering and supervising specialised school transport and the school transport assistance scheme. (STAS)
- Assessing and processing regulatory matters relating to Driver Authorisation and Operator Accreditation in accordance with legislation, policy and delegated authority.
- Assisting with monitoring performance under service contracts with a particular emphasis on compliance and operational delivery.
Applications will remain current for 12 months.
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Operations Officer AO4 employer: Department of Transport and Main Roads QLD
The Department of Transport and Main Roads in Buderim, QLD, is an exceptional employer that prioritises community impact and employee well-being. With a strong focus on professional development, flexible working options, and a supportive work culture, employees are empowered to grow their careers while contributing to the betterment of Queensland's transport infrastructure. The department also values diversity and inclusion, fostering a workplace where unique perspectives are celebrated through various employee networks.
Contact Details:
Department of Transport and Main Roads QLD Recruitment Team
