Department of Transport and Main Roads QLD – Bundamba QLD
TMR are seeking a dedicated permanent AO4 Operations Officer in Ipswich to help deliver our vision of Connected communities in a sustainable, thriving, and inclusive Queensland. We are looking for someone who makes insightful decisions, drives accountability and outcomes and demonstrates sound governance.
Some of your responsibilities will include:
- Delivering frontline customer service including investigating and assisting with the resolution of difficult complaints and assisting with the preparation of material for ministerials and other correspondence.
- Providing advice to industry and stakeholders on legislation, policy and operational delivery.
- Monitoring data systems, including the School Transport Information Management System, to ensure accountability and sound governance.
- Coordinating, administering and supervising specialised school transport and the school transport assistance scheme. (STAS)
- Assessing and processing regulatory matters relating to Driver Authorisation and Operator Accreditation in accordance with legislation, policy and delegated authority.
- Assisting with monitoring performance under service contracts with a particular emphasis on compliance and operational delivery.
Applications to remain current for 12 months.
Job Ad Reference: QLD/705142/26
Closing Date: Friday, 6 November 2026
#J-18808-Ljbffr
Operations Officer in Brisbane employer: Department of Transport and Main Roads QLD
The Department of Transport and Main Roads in Buderim, QLD, is an exceptional employer that prioritises community impact and employee well-being. With a strong focus on professional development, flexible working options, and a supportive work culture, employees are empowered to grow their careers while contributing to the betterment of Queensland's transport infrastructure. The department also values diversity and inclusion, fostering a workplace where unique perspectives are celebrated through various employee networks.
Contact Details:
Department of Transport and Main Roads QLD Recruitment Team
