The Department of Parliamentary Services in Canberra is recruiting for an ICT Service Desk Analyst within the Digital Customer Services Branch. The role provides frontline ICT support for parliamentarians and staff, handling incidents and service requests via phone, email and walk-in channels.
You will diagnose issues, document resolutions, and contribute to knowledge articles while collaborating with ICT and departmental teams to restore services quickly.
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ICT Service Desk Specialist - Fast, Friendly Tech Support in Canberra employer: Department of Parliamentary Services
The Department of Parliamentary Services in Canberra offers a dynamic work environment where you can contribute to the essential infrastructure that supports our democratic processes. With a strong focus on employee development, you will have access to ongoing training and growth opportunities, while enjoying a collaborative culture that values teamwork and innovation. Working here not only provides a chance to engage with diverse stakeholders but also ensures you play a vital role in maintaining the integrity of parliamentary operations.
Contact Details:
Department of Parliamentary Services Recruitment Team
