At a Glance
- Tasks: Support emergency management projects by analysing business requirements and driving project delivery.
- Company: Join Emergency Management Victoria, a leader in community safety and resilience.
- Benefits: Full-time role with potential for extension, competitive salary, and professional development opportunities.
- Other info: Dynamic work environment with a commitment to child safety and community wellbeing.
- Why this job: Make a real difference in your community while working on innovative digital solutions.
- Qualifications: Bachelor's degree and 5+ years in business analysis; strong communication and technical skills required.
The predicted salary is between 63000 - 77000 $ per year.
Utilise your technical business analysis experience and projects expertise to support Emergency Management Victoria. Fixed Term, Full time opportunity (2 years with possibility of extension).
The Department of Justice and Community Safety is recruiting a Technical Business Analyst and Project Support Officer to provide a critical role within the Emergency Management Technology and Data division.
About the Business Unit
Emergency Management Victoria (EMV), within the Department of Justice and Community Safety, is responsible for the overall coordination of the emergency management system in Victoria. EMV drives the integration of policy, strategy, operational coordination, and planning across Victoria's emergency management sector, contributing to safer, more resilient communities. EMV works closely with government and agencies across the emergency management portfolio.
Emergency Management Technology and Data Division
The Emergency Management Technology and Data (EMT&D) division is responsible for key delivery and management of digital platforms for the emergency services sector. EMT&D is a trusted partner to emergency sector organisations, supporting the innovation and delivery of modern and effective digital infrastructure services tailored to the emergency sector's needs. The division's main service functions include EM Strategic Planning and Business Development, EM Enterprise Architecture and Design, EM Digital Platforms and Products, EM Commercial Management and Budget, EM Portfolio, Program delivery and Data insights.
About the Role
Some of your duties will include:
- Manage the lifecycle of business requirements throughout the project (including investigation, analysis, clarification, prioritisation, documentation and traceability), using techniques and formats as appropriate for the selected methodology for the project.
- Facilitate scoping activities and determine priority of large or complex changes, engaging senior stakeholders as required.
- Lead requirements gathering across a complex, multi-agency emergency sector ecosystem (including CFA, FRV, VICSES, and Triple Zero Victoria).
- Drive project planning, coordination and project delivery activities.
About you
To be successful in this role, you will have:
- Strong verbal and written communication, with compelling influencing skills.
- Strong technical expertise across complex systems and the ability to resolve advanced technical problems.
- Strong understanding of the Business Analysis role.
- Strong ability to plan and drive scoping, requirements definition and prioritisation activities for large, complex initiatives.
- Highly organised leader and mentor.
- Stakeholder Management in High-Pressure Contexts.
- Demonstrated understanding of Project Management principles and methodologies.
Qualifications/requirements
- Bachelor's degree (IT, business, or related field); BRM or business analysis certification a plus.
- 5+ years in a business analysis role, with proven experience delivering data, digital infrastructure, or complex transformation projects.
- Proficiency with modern enterprise delivery tools (Jira, Azure DevOps) and process design/mapping applications (Visio, Lucidchart).
- Must be willing to comply with public sector security clearances and agree to emergency standby provisions under the VPS Enterprise Agreement.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, nationally coordinated criminal history checks (NCCHC), and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Technical Business Analyst and Project Support Officer in Melbourne employer: Department Of Justice
Emergency Management Victoria is an exceptional employer that prioritises community safety and resilience, offering a dynamic work environment where your communication and stakeholder engagement skills can truly make a difference. With a strong commitment to employee growth, EMV provides opportunities for professional development and fosters a collaborative culture that values diverse perspectives. Located in Victoria, you will be part of a dedicated team driving innovation in emergency management, ensuring that your contributions have a meaningful impact on the community.
