At a Glance
- Tasks: Support Emergency Management Victoria by analysing business needs and managing project requirements.
- Company: Join the Department of Justice and Community Safety, making a difference in emergency management.
- Benefits: Full-time role with opportunities for professional growth and community impact.
- Other info: Dynamic work environment with a focus on child safety and community wellbeing.
- Why this job: Be part of a team that enhances safety and resilience in Victorian communities.
- Qualifications: Bachelor's degree and 5+ years in business analysis required.
The predicted salary is between 72000 - 88000 $ per year.
Utilise your analytical skills and stakeholder management expertise to support Emergency Management Victoria. Fixed Term, Full time opportunity.
The Department of Justice and Community Safety is seeking a Business Analyst and Project Support Officer to provide a critical role at Emergency Management Victoria's Technology and Data division.
About the Business Unit
Emergency Management Victoria (EMV), within the Department of Justice and Community Safety, is responsible for the overall coordination of the emergency management system in Victoria. EMV drives the integration of policy, strategy, operational coordination, and planning across Victoria's emergency management sector, contributing to safer, more resilient communities. EMV works closely with government and agencies across the emergency management portfolio.
Emergency Management Technology and Data Division
The Emergency Management Technology and Data (EMT&D) division is responsible for key delivery and management of digital platforms for the emergency services sector. EMT&D is a trusted partner to emergency sector organisations, supporting the innovation and delivery of modern and effective digital infrastructure services tailored to the emergency sector's needs.
About the Role
Some of your duties will include:
- Manage the lifecycle of business requirements throughout the project (including investigation, analysis, clarification, prioritisation, documentation and traceability).
- Facilitate scoping activities and determine priority of large or complex changes, engaging senior stakeholders as required.
- Lead requirements gathering across a complex, multi-agency emergency sector ecosystem.
- Work with project managers, product owners, solutions architects, developers and business stakeholders to ensure all deliverables are accurate and clearly understood.
- Translate operational challenges into clear business cases and user stories aligned with the Victorian Emergency Management Digital Infrastructure Strategy.
- Conduct workshops and interviews to elicit requirements, document use cases and processes, document technical specifications, and identify gaps or areas for improvement.
About you
To be successful in this role, you will have:
- Strong understanding of the Business Analysis role its application in varied situations, throughout the project lifecycle.
- Strong ability to plan and drive scoping, requirements definition and prioritisation activities for large, complex initiatives.
- Strong ability to adopt and adapt appropriate requirements definition and management methods, tools and techniques.
- Ability to partner with solution providers to design effective solutions to address complex business and technical problems.
- Demonstrated Planning and Organisation skills, with proven ability to oversee the work of others on multiple, complex tasks.
- Ability to manage stakeholders in high-pressure contexts.
- Outstanding written and verbal communication and presentation skills, with a proven ability to influence others.
- Demonstrated understanding of project management principles and methodologies.
Qualifications/requirements
- Bachelor's degree (IT, business, or related field); BRM or business analysis certification a plus.
- 5+ years in a business analysis role, with proven experience delivering data, digital infrastructure, or complex transformation projects.
- Proficiency with modern enterprise delivery tools (Jira, Confluence, MS SharePoint) and process design/mapping applications (Visio, Lucidchart).
Requirements: Must be willing to comply with public sector security clearances and agree to emergency standby provisions under the VPS Enterprise Agreement.
IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.
Business Analyst and Project Support Officer in Melbourne employer: Department Of Justice
Emergency Management Victoria is an exceptional employer that prioritises community safety and resilience, offering a dynamic work environment where your communication and stakeholder engagement skills can truly make a difference. With a strong commitment to employee growth, EMV provides opportunities for professional development and fosters a collaborative culture that values diverse perspectives. Located in Victoria, you will be part of a dedicated team driving innovation in emergency management, ensuring that your contributions have a meaningful impact on the community.
