There are two permanent, full time vacancies available.
About the role
The Justice Health and Wellbeing Services Branch provides a comprehensive range of primary health care; mental health care; alcohol and other drug services; psychological, prevention and wellbeing services; pharmacy services; allied health care and tertiary care referral services. With entry to prison marking the first opportunity for many of our patients and clients to receive health and wellbeing assistance, our Service acts as a crucial intervention point for a population with complex physical, mental and social needs. The Justice Health and Wellbeing Services Branch ensures that clinical effectiveness, consumer focus and quality improvement are embedded to assist DCS provide high quality, cost effective, safe and patient centred care. As a Medical Bookings Officer, you will help ensure that patients in custody receive timely access to essential external health services by coordinating and scheduling external health appointments, liaising with Public Hospitals, Adult Custodial, Prisoner Movements agencies, Justice Health and Wellbeing Services Branch and other agencies as required.
Suitability Requirements
- Achieve Results - The ability to: reschedule and reorganise work to reflect changes in priorities; demonstrate knowledge of new programs, plans or services that are relevant to the position; maintains accurate records and files; and, ensure that tasks are completed within allocated timeframes are all fundamental to this role.
- Exemplifies Personal Integrity and Self-Awareness - A commitment to: adhere to the Code of Conduct in all interactions; behave in a honest professional and ethical way; check and confirm the accuracy of all information prior to release; take responsibility for the completion of work and seek guidance where necessary; stay calm under pressure and not react personally to criticism; acknowledge mistakes and learn from them; meet agreed performance levels and seek and accept supervisor feedback and guidance are all important for this role. Engage with risk by providing accurate information, seeking guidance when required and reporting potential risk issues to supervisor.
- Communicates and Influences Effectively - An ability to: structure messages clearly and succinctly orally and in writing; gain a clear understanding of others comments by actively listening and asking questions to ensure understanding – checks that own views have been understood and able to discuss issues thoughtfully without becoming aggressive are requirements for this role.
- Experience using an electronic health record management system
- Experience in coordinating and scheduling of appointments within a fast paced environment with demonstrated knowledge of telecommunications technologies
Benefits and opportunities
- Flexible working arrangements
- Career pathway opportunities
- Learning and development opportunity programs
- Health and wellbeing programs including Fitness passport providing a wide range of gym, pool, and fitness centre discounts available for employees and their families.
Permanent, fixed term, full time and part time appointments may be offered at Perth Metropolitan area during this period.
Subsequent Vacancies Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies for a period of twelve (12) months, in accordance with section 7d of the Commissioner’s Instructions No.48 – Recruitment, Selection and Appointment to Permanent Vacancies, and section 9d of the Commissioner Instructions 49 - Recruitment, Selection and Appointment to Fixed Term Vacancies .
Equity and Diversity
The Department of Justice is committed to building a diverse, inclusive and accessible workplace that reflects the community we serve. We strongly encourage applications from people of all backgrounds and experiences. Aboriginal and Torres Strait Islander applicants can access support by following this link . Reasonable adjustments are available throughout the recruitment process. For a confidential discussion about support or adjustments, please contact the person listed above or email workforcediversity@justice.wa.gov.au .
If you would like further information regarding the vacancy please contact Kirralee Johnson, Operations Manager on (08) 9334 6081 for a confidential discussion.
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Medical Bookings Officer employer: Department Of Justice
Emergency Management Victoria is an exceptional employer that prioritises community safety and resilience, offering a dynamic work environment where your communication and stakeholder engagement skills can truly make a difference. With a strong commitment to employee growth, EMV provides opportunities for professional development and fosters a collaborative culture that values diverse perspectives. Located in Victoria, you will be part of a dedicated team driving innovation in emergency management, ensuring that your contributions have a meaningful impact on the community.
