At a Glance
- Tasks: Lead a team to enhance prison services and support rehabilitation efforts.
- Company: Department of Justice and Community Safety, committed to community safety and diversity.
- Benefits: Competitive salary, full-time role, and opportunities for professional development.
- Other info: Join a dynamic team focused on positive change and community impact.
- Why this job: Make a real difference in the lives of individuals while ensuring community safety.
- Qualifications: Strong computer skills and experience with Oracle financial systems preferred.
The predicted salary is between 49500 - 60500 $ per year.
At the Department of Justice and Community Safety, we're looking for people who want to make a difference. We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background.
The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers.
Utilise your computer skills to increase process efficiency at Corrections Victoria. Ongoing, Full time opportunity. VPS grade 4: $100,894 - $114,476 plus superannuation.
About the Business Unit:
Western Plains Correctional Centre is a modern, maximum-security prison focussed on rehabilitation, housing up to 1248 people in custody. Western Plains features multi-purpose infrastructure which is adaptable to the evolving needs of Corrections Victoria and the people in our care. Modern amenities include medical wards, a cultural centre, and vocational training facilities. Western Plains provides a holistic, multidisciplinary approach to individualised care which motivates, encourages and promotes reintegration into the community.
Western Plains has advanced technology which improves security, streamlines operations and enhances connections for the people in our care. Western Plains operates with three primary service teams: Workforce and Prison Services, Communities, and Safety and Operational Service which collaboratively deliver comprehensive services for people in our care, safety management, and corporate services.
About the Role:
This role is part of the Workforce and Prison Services (WPS) team, dedicated to delivering essential corporate and ancillary services support to prison operational teams and prisoners. The Supervisor, Client Services applies their customer service and technical expertise to ensure the compliant, efficient, and client focussed delivery of prison services across multiple functional areas of the centre.
- Monitor workload of team and individuals, understanding output and capacity.
- Provide leadership, mentoring, training, professional development and performance management to ensure team are well supported.
- Ensure all procedures and processes relevant to the team are compliant with legislative and organisational requirements including undertaking regular audits of operations and oversee accurate investigations of non-compliances managing the implementation of remedial actions.
About you:
To be successful in this role, you will have:
- Exceptional computer skills with the ability to design electronic tools to gain efficiencies in processes, providing more accurate data and reducing duplication.
- Knowledge and experience in the use of Oracle financial system, PIMS would be beneficial.
The successful candidate will be required to undergo pre-employment checks which may include reference checks, nationally coordinated criminal history checks (NCCHC), and misconduct screening. Depending on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).
IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
Client Services Supervisor in Yea employer: Department of Justice and Community Safety
The Department of Justice and Community Safety in Victoria is an exceptional employer, offering a supportive work culture that prioritises collaboration and professional growth. Employees benefit from comprehensive training programs and opportunities to make a meaningful impact on community safety and rehabilitation efforts. With a commitment to the values of integrity and respect, this role provides a unique chance to lead dedicated teams in a vital sector.
Contact Details:
Department of Justice and Community Safety Recruitment Team
