Department of Justice and Community Safety invites applications for a contact centre officer to assist victims of crime in accessing financial assistance with care and respect.
The role involves answering phone and online enquiries, providing clear information about the financial assistance scheme, and guiding clients through a straightforward process. The position values trauma-informed, culturally safe service and discretion in handling sensitive information.
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Trauma-Informed Victim Services Finance Officer in Melbourne employer: Department of Justice and Community Safety
The Department of Justice and Community Safety in Victoria is an exceptional employer, offering a supportive work culture that prioritises collaboration and professional growth. Employees benefit from comprehensive training programs and opportunities to make a meaningful impact on community safety and rehabilitation efforts. With a commitment to the values of integrity and respect, this role provides a unique chance to lead dedicated teams in a vital sector.
Contact Details:
Department of Justice and Community Safety Recruitment Team
