The Department of Justice and Community Safety in Victoria seeks a Financial Assistance Scheme Contact Centre Officer in Melbourne. You will help victims access financial support with care and respect, handling phone and online enquiries and guiding them through a simple process.
Applicants should have experience in community services or related fields, with trauma-informed, empathetic communication and knowledge of case management tools like Salesforce or Genesys.
Victims' Financial Support Officer in Melbourne employer: Department of Justice and Community Safety, Victoria
The Department of Justice and Community Safety, Victoria is an exceptional employer that prioritises the growth and development of its staff while fostering a supportive work culture. Working at H.M Prison Langi Kal Kal offers unique opportunities to make a meaningful impact on the lives of prisoners through training and skill development, all within a safe and compliant environment. With a strong commitment to employee wellbeing and professional advancement, this role is perfect for those looking to contribute to community safety and rehabilitation.
Contact Details:
Department of Justice and Community Safety, Victoria Recruitment Team
