Youth Justice Case Manager – South East Metro

Youth Justice Case Manager – South East Metro

Full-Time 74903 - 91971 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Support young people through case management and guide them during complex moments.
  • Company: Department of Justice and Community Safety VIC, committed to making Victoria safer.
  • Benefits: Competitive salary, ongoing training, and a supportive team environment.
  • Other info: Flexible work locations across South East Metro with strong team support.
  • Why this job: Make a real difference in the lives of vulnerable young people in your community.
  • Qualifications: Relevant qualification in social work, youth work, or related fields; final year students welcome.

The predicted salary is between 74903 - 91971 $ per year.

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. We embrace diversity and strive to have a workforce that reflects the community we serve. The Department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

Support young people in the community through skilled and thoughtful case management, backed by a strong team. Make grounded decisions that balance care, clear boundaries and sound judgement. Ongoing and fixed term full-time roles earning $74,903 to $91,971 per year, plus super.

What you will do:

  • Supervise young people on statutory orders using sound judgement and clear professional boundaries.
  • Deliver evidence-based case management that focuses on realistic, meaningful progress.
  • Prepare clear and accurate court reports, plans and recommendations.
  • Work closely with families, courts and services to support accountability and rehabilitation.
  • Manage competing priorities in a role where adaptability matters more than perfection.

This work is demanding and emotionally complex. You will see progress in the young people you case manage, but change is often gradual rather than dramatic. However, watching the accumulation of small shifts that build over time will inspire you to continue your vital work. You will not be doing this alone; you will work in a team where support is built into the job. Regular supervision and debriefing will help you manage risk, process difficult work and make confident decisions under pressure.

These positions are based in Dandenong, and you will work flexibly across different locations within the South East Metro Region including Ringwood and Frankston to support young people and their families. Successful applicants will be provided with all necessary training to support performance of the role.

About you:

  • A relevant qualification in either social work, youth work, psychology, human services, criminology, or criminal justice (desirable).
  • A current Working with Children Check card is essential and will need to be provided prior to commencement of employment.
  • A full driver's licence is also required.
  • The ability to apply case management principles with young people who have complex needs.
  • Strong written and verbal communication skills for report writing and interacting with stakeholders.
  • The capacity to stay calm, regulate yourself and keep working after difficult conversations.

Youth Justice Case Manager – South East Metro employer: Department of Justice and Community Safety VIC

The Department of Justice and Community Safety in Melbourne is an exceptional employer, dedicated to fostering a culturally safe environment while driving systemic change within the justice system for the Aboriginal community. With a strong commitment to employee growth, the department offers meaningful opportunities to engage with the community and contribute to impactful reparations initiatives, all within a supportive and collaborative work culture that prioritises self-determination and respect for Aboriginal voices.

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Contact Details:

Department of Justice and Community Safety VIC Recruitment Team

We think you need these skills to ace Youth Justice Case Manager – South East Metro

Case Management
Supervision Skills
Judgement
Evidence-Based Practice
Report Writing
Stakeholder Engagement
Communication Skills