Trauma-Informed Victims' Financial Support Officer in Melbourne

Trauma-Informed Victims' Financial Support Officer in Melbourne

Melbourne Full-Time On-site
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Department of Justice and Community Safety VIC – Melbourne VIC is seeking a Financial Assistance Scheme Contact Centre Officer to help victims access financial support with care and respect. The role involves answering phone and online enquiries, guiding applicants through a simple process and providing clear information about available support.

You will follow legislation, maintain confidentiality, and ensure sensitive handling of trauma-affected individuals while upholding family violence

Trauma-Informed Victims' Financial Support Officer in Melbourne employer: Department of Justice and Community Safety VIC

The Department of Justice and Community Safety in Melbourne is an exceptional employer, dedicated to fostering a culturally safe environment while driving systemic change within the justice system for the Aboriginal community. With a strong commitment to employee growth, the department offers meaningful opportunities to engage with the community and contribute to impactful reparations initiatives, all within a supportive and collaborative work culture that prioritises self-determination and respect for Aboriginal voices.

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Contact Details:

Department of Justice and Community Safety VIC Recruitment Team