Department of Justice and Community Safety VIC β Melbourne VIC is seeking a Financial Assistance Scheme Contact Centre Officer to help victims access financial support with care and respect. The role involves answering phone and online enquiries, guiding applicants through a simple process and providing clear information about available support.
You will follow legislation, maintain confidentiality, and ensure sensitive handling of trauma-affected individuals while upholding family violence
Trauma-Informed Victims' Financial Support Officer in Melbourne employer: Department of Justice and Community Safety VIC
The Department of Justice and Community Safety in Melbourne is an exceptional employer, dedicated to fostering a culturally safe environment while driving systemic change within the justice system for the Aboriginal community. With a strong commitment to employee growth, the department offers meaningful opportunities to engage with the community and contribute to impactful reparations initiatives, all within a supportive and collaborative work culture that prioritises self-determination and respect for Aboriginal voices.
Contact Details:
Department of Justice and Community Safety VIC Recruitment Team