Client Services Support Officer in Lara

Client Services Support Officer in Lara

Lara Full-Time On-site
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Department of Justice and Community Safety VIC – Lara VIC

  • Build your skills as you rotate through different service areas.
  • Support people in custody, prison staff and visitors each day.
  • Gain hands-on experience that prepares you for greater responsibility.
  • Casual role earning $62,104 - $79,753 per year, plus super.

About us

Western Plains Correctional Centre is a modern, maximum-security prison focussed on rehabilitation, housing up to 1248 people in custody.

Western Plains features multi-purpose infrastructure which is adaptable to the evolving needs of Corrections Victoria and the people in our care.

Modern amenities include medical wards, a cultural centre, and vocational training facilities.

What you will do

As client services support officer, you will help keep essential prison services running smoothly.

You will work mainly on site, including weekends and public holidays, with direct contact with people in custody.

You will:

  • provide helpful customer service to people in custody, staff and visitors
  • manage mail and personal property through secure checks, storage and delivery
  • process money and account transactions while keeping accurate records
  • order supplies, check stock and support the prison shop
  • organise safe transport of people and goods within the prison.

About you

You do not need a mandatory qualification for this role.

You should also have:

  • knowledge of relevant laws, policies and procedures
  • sound computer skills, including using office software or prison systems
  • an understanding of stores, warehousing and workplace safety
  • a respectful, flexible approach to helping customers, solving problems and working with people from diverse backgrounds.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Daniel Lewis at ************@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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Client Services Support Officer in Lara employer: Department of Justice and Community Safety VIC

The Department of Justice and Community Safety in Melbourne is an exceptional employer, dedicated to fostering a culturally safe environment while driving systemic change within the justice system for the Aboriginal community. With a strong commitment to employee growth, the department offers meaningful opportunities to engage with the community and contribute to impactful reparations initiatives, all within a supportive and collaborative work culture that prioritises self-determination and respect for Aboriginal voices.

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Contact Details:

Department of Justice and Community Safety VIC Recruitment Team