General Manager, Electronic Monitoring Services

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers.

Manage complex and high-profile electronic monitoring and business services. Ongoing, full-time opportunity. VPS grade 6 - $142,790 - $191,084 plus superannuation.

The Department of Justice and Community Safety is seeking a General Manager, Electronic Monitoring Services to provide a critical role within Security and Intelligence.

About the Business Unit: Corrections Victoria is a business unit of the Department of Justice and Community Safety. Corrections Victoria's vision is ‘Safer prisons, safer people, safer communities.' Our mission is to have ‘A safer, smarter system with a skilled and supported workforce, that enables people in our care to make better decisions'.

The Security and Intelligence Division within Corrections Victoria provides a range of state-wide security-related, emergency management, and intelligence services. The Division consists of the Office of the Deputy Commissioner, Corrections Victoria Intelligence Unit, Electronic Monitoring Services, Emergency Management Unit, Security Standards Unit and the Security and Emergency Services Group.

About the Role: The General Manager is responsible for the management of the state-wide 24/7 electronic monitoring service and the associated contract with the electronic monitoring services provider. The General Manager also provides leadership and strategic direction of Electronic Monitoring Services and for the broader business services of the Security and Intelligence Division.

The role is primarily based at the Statewide Services Building in Ravenhall, although some state-wide travel and overnight stays may be required. This role is also required to undertake on call duties to assist in the after-hours support of Electronic Monitoring operations.

Some of your duties will include:

• Lead and manage the state-wide Corrections Victoria Electronic Monitoring Service (EMS) and the Security and Intelligence Division Business Services team, including the central EMS team, resources, budget, and expenditure.
• Support the divisions Human Resources and Finance team and the broader division with contract management, procurement and financial performance.
• Ensure definitive service system requirements and operating frameworks are in place for Community Correctional Services (CCS), Youth Justice and the broader Electronic Monitoring Services and Business Services teams.

About you: To be successful in this role, you will have:

• Practical knowledge and understanding of a corrections environment (desirable).
• Ability to understand and utilise new technology, such as electronic monitoring, including the analytical ability to resolve electronic or technical issues as they arise (desirable).
• Practical knowledge and understanding of current and emerging issues in the management of offenders subject to electronic monitoring (desirable).
• Experience managing staff and a diverse stakeholder group (desirable).

Qualifications/requirements: A relevant tertiary qualification is preferred, but not mandatory. The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

IMPORTANT INFORMATION: CHILD SAFE STATEMENT OF COMMITMENT: The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.