Nurse Unit Manager Consumer Engagement Team/Patient Advocate
Ongoing (Permanent) - Full Time
Closes: 04/11/2026
Senior Professional Officer 1 - Remuneration Package $160,413 - $178,993 (including salary $136,380 - $152,357)
Nurse Level 6 - Remuneration Package $175,979 - $182,947 (including salary $149,765 - $157,329)
Vacancy Number:
012550
Agency:
Department of Health
Number of Vacancies:
1
Work Unit
General Services
Location:
Darwin
Primary Objective:
The Consumer Engagement Manager provides strategic leadership for consumer engagement, patient advocacy and complaints management across Royal Darwin and Palmerston Hospitals. Working closely with executive leaders, clinicians and community stakeholders, the position promotes the rights, interests and experiences of patients, families and carers, ensuring consumer perspectives inform service planning, delivery and evaluation. The role leads the Consumer Engagement Team to strengthen culturally responsive, inclusive and person-centred care for the diverse Northern Territory community. Through management of complex consumer issues and strategic advice, the position drives quality improvement, service excellence and positive consumer experiences across Royal Darwin and Palmerston Hospitals. Selection will be made at SP1 or N6 level depending on the qualifications and experience of the successful applicant.
Special Instructions:
Aboriginal applicants will be granted priority consideration for this vacancy.
Contact:
Maree McHarg on 08 8922 8841 or maree.mcharg@nt.gov.au
Special Measures Applicant Information Sheet Advertising Attachments pdf 71 KB Download
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Nurse Unit Manager Consumer Engagement Team/Patient Advocate employer: Department of Health
The Department of Health in Victoria is an exceptional employer, offering a dynamic work environment where your contributions directly impact health policy and governance. With a strong commitment to employee development, you will have access to ongoing training and growth opportunities, all while working alongside dedicated professionals in a collaborative culture that values evidence-based decision-making. Located in the heart of Victoria, this role provides a unique chance to influence health outcomes in a fast-paced executive setting.
