Workplace Injury Commission (WIC) in Melbourne is seeking a Senior Client Services Officer to provide technical support to the Client Services Team. You will serve as the initial escalation point for CSOs, manage and advise on conciliation applications, and assist with lodgements to ensure efficient processing of disputes.
You will also deliver frontline customer service, participate in reception coverage, and handle mail duties, contributing to a proactive, service-oriented environment aligned
Senior Client Services Lead – Dispute Resolution in Melbourne employer: Department of Health
The Department of Health in Victoria is an exceptional employer, offering a dynamic work environment where your contributions directly impact health policy and governance. With a strong commitment to employee development, you will have access to ongoing training and growth opportunities, all while working alongside dedicated professionals in a collaborative culture that values evidence-based decision-making. Located in the heart of Victoria, this role provides a unique chance to influence health outcomes in a fast-paced executive setting.
